ERICKA D. Byers

***** ****** ***

Kansas City, MO 64134

acckpw@r.postjobfree.com

816-***-**** (Home)

816-***-**** (Cell)

Experienced- Property Manager with a strong work ethic and ability to build lasting client relationships. With 7 years’

experience in managing, sales, budget development, staffing and cost control. Adept in communicating effectively with

customers, vendors and staff. Able to motivate employees to perform to their maximum potential. Exceptional

organizational and planning skills, adaptable and enjoy new challenges.

Experience:

Real Estate/Property Manager

FHD, LLC, Kansas City, MO (2007-Present)

Key Accomplishments

• Proven ability to effectively handle multi-task levels of management responsibility with minimal direction.

• Experienced in forecasting, process improvement, project management, and networking

• Solid communication, interpersonal, time management, analytical, organizational, and leadership skills.

• Extremely energetic, dependable, and self-motivated with a high degree of collaborative work integrity.

Management/Administration

• Provide property management for several residential properties.

• Responsible for all maintenance and general up keep of properties until they are rented out.

• Oversee all tenant selection, lease management, insurance and tax accounting.

• Direct maintenance, major repairs and daily operations.

• Responsible for evictions, collecting rent money

• Conduct tours of properties for prospective tenants.

Manager and Owner

PB’S Bar And Grill, Kansas City, MO (2011-2013)

Key Accomplishments

• Successfully managed a Bar & Grill, increasing sales and customer base by serving quality food, exceptional

service.

• Maintained expenses below budget through accurate planning, waste reduction, and purchasing and cost-

effective operation procedures.

• Planned and managed significant remodeling projects that enhanced the ambiance of the establishment.

• Provided a safe and fun environment.

Management/Administration

ERICKA D. Byers

• Accountable for budgeting cost control, payroll, general accounting and full profit and loss.

• Developed marketing campaigns to increase visibility of the Bar & Grill; analyzed market demographics,

defined the target market and determined advertising placement.

• Planned menu’s estimated food and beverage costs and purchased inventory. Investigated and resolved

food/beverage quality and service complaints ensuring customer satisfaction and repeat business.

• Created new business through community involvement and active public relation programs.

Supervision/Training

• Recruited, hired, supervised, scheduled, and motivated a staff of up to 15 employees.

• Trained staff to enhance customer service and increase profits through suggestive selling techniques.

• Improved productivity and morale by initiating system’s for accountability and by instituting effective

training programs.

Education:

B.S. Communications, Missouri State University

Spring field MO. (1992-1996)

Devry - Business Management

Kansas City, MO (1998-1999)

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