Manager Customer Service
Resume:
ELISA PALMA
SAN ANTONIO,TEXAS 78210
acckjw@r.postjobfree.com
Objective
I seek employment in an auto repair shop as a service advisor .
Qualifications
I have nine years experience as an auto mechanic and installer.I also have
thirteen years as a service advisor.
Thirteen years as customer service representative and cashier.I have four years in
management and doing inventory.
I have five years of account manager experience.I have also done assembly
line,production and parts delivery driver.I have three years of experience as a hub
delivery driver and commercial back up.
Education
Graduated from Kennedy in 1987 GPA 3.5
Graduated from Mansfield Technical Center in 1989 GPA 4.0
Major -Automotive Repairs
Relevant Experience
PEPBOYS
2007-2010
TITLE-SERVICE ADVISOR
DUTIES-DUTIES INCLUDED ADVISING CUSTOMERS IN THEIR AUTO REPAIR
NEEDS.WORKING UP ESTIMATES AND
SELLING TIRES AND BATTERIES.I ALSO WORK THE CASH REGISTER AND
ANSWER THE PHONES.
SEARS
2001-2005
TITLE-SERVICE ADVISOR
DUTIES-DUTIES INCLUDED SELLING TIRES AND BATTERIES.WORK THE
CASH REGISTER,ANSWER PHONES AND DID INVENTORY.ADVISE
CUSTOMERS ON THEIR AUTO REPAIR NEEDS AND OPEN AND CLOSE THE
STORE.
RENT A TIRE
1999-2001
TITLE-ASSISTANT MANAGER AND ACCOUNT MANAGER
DUTIES- ASSIST MANAGER IN STORE OPERATIONS,OPENING-
CLOSING,CASHIER,NIGHT DEPOSITS.
MANAGE CREW OF SIX.I HANDLE CUSTOMERS ACCOUNTS AND REPO
MERCHANDISE.
Other Experience
Advance Auto Parts
TITLE-COMMERCIAL LEAD BACK-UP AND MOBILE PRO
DUTIES-ASSIST COMMERCIAL MANAGER IN SALES AND DELIVER PARTS
TO COMMERCIAL
CUSTOMERS.
2010-PRESENT
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