CHRISTINA M NORITA
**** ****** **., *** ******, CA 92078 H: 760-***-**** C: 760-***-**** acckf1@r.postjobfree.com
PROFESSIONAL SUMMARY
Self-motivated, innovative, and goal -oriented professional dedicated to excellence in customer service and
operational efficiency.
Dedicated team player who works effectively in fast paced environments, offering expertise in process
improvement, budgeting, and analysis.
SKILLS
P rocedure / P roposal development Project planning and development
Excellent c ommunicator / Team player Budget forecasting / Financial analysis
Business process redesign Advanced abilities in MS Office s uite
Experience with Oracle and other dbase apps. 6 yrs of QuickBooks, 10key experience
C ontracts review Flexible / Dependable / Personable
WORK HISTORY
Home Goods – Encinitas, CA
Cash Office Coordinator (part time) : May, 2 010 to P resent
Manage all daily cash office activities including preparing starting registers, recording monetary
receipts, researching discrepancies, completing all associated banking transactions and related reports.
C oordinate with store management and loss prevention to identify cashier issues related to daily sales.
Perform audits on cash office and related operational functions .
S an Marcos Pop Warner Football, Inc.
T reasurer/Asst. Treasurer (full -time volunteer): M ar, 2010 to Dec, 2013
P rovided l eadership to the community organization as an Executive Board Member.
Managed t he league financials using QuickBooks and MS Excel.
Budget Sense – S an Marcos, CA
Business Owner/Certified Personal Finance Counselor : A pr, 2007 to A pr, 2011
Guided c lients i n budgeting t asks i ncluding creating budget forecasts, budget analysis, a nd s etting
up clients with money management tools.
Managed business using QuickBooks & MS Excel .
Wrote Money & Finance articles for community newspaper.
Twilight Technologies – Anaheim, CA
Sales & Product Development Support Engineer (part time-telecommute): M ar, 2 008 to O ct, 2 008
Researched/located replacements for obsolete electronic components and production test equipment .
Technical liaison between external suppliers and production/ engineering management.
Rockwell Collins Passenger Systems ( Acquired Sony Trans Com) – P omona, C A
Manager, Proposals: A ug, 2 000 to A ug, 2 002
Managed Proposal Managers and admin. staff t o produce company proposals.
Led a cross-functional t eam to redesign the proposal process for the division.
Defined design requirements/launched internal proposal request software used by sales to capture
customer requirements.
Sony Trans Com – Irvine, CA
Customer Support Manager : Aug, 1998 to Aug, 2000
Produced and monitored $15M expense budget, $2M capital budget, and P&L measures for repair
service, as staff to the V.P. of Customer Support & Technical Services.
Implemented a new warranty service plan for the Sony Video Walkman, creat ing $300K/yr in revenue.
Developed pricing strategies for repair service on all products.
Analyzed service contract renewals for terms and profitability.
Sales Engineer : O ct, 1 996 to A ug, 1 998
Defined audio and video in -flight entertainment (IFE) systems for commercial aircraft.
Provided technical sales support for sales management and customer base.
Performed all related project management functions in support of aircraft leasing comp any projects.
EDUCATION
Center for Financial Certifications - Certified Personal Finance Counselor (Certificate): Dec, 2009
Quicken Certified User Program - Certified QuickBooks User (Certificate): Dec, 2007
University of Redlands – Redlands, CA
MBA: Business Administration: Jan, 1999
Thesis: Developed a warranty repair service program for Sony Walkman used in commercial aircraft.
San Diego State University – S an Diego, C A
B achelor of Arts : Industrial Engineering Technology : Dec, 1 988
M inor in Industrial Psychology
REFERENCES AVAILABLE UPON REQUEST