;;o o o o o o o o o o o o o

;;o o o o o o Kevin M. Cook

P.O. Box 706

Burton, OH, 44021

Cell phone: 440-***-**** • acck3z@r.postjobfree.com

PROFESSIONAL SUMMARY

Executive Management

- Executive Director poised to excel in Senior Management role.

- Highly effective team builder, driven by mission and culture.

- Demonstrated desire to achieve goals through outstanding leadership and

management abilities.

I possess strong leadership and organizational management that produce widespread results. My

determination and positive interpersonal interactions are influential in achieving objectives and a

positive culture.

LEADERSHIP EXPERIENCE

ResCare, Inc., Chesterland, Ohio

Executive Director, Residential and Youth Services

December 1996-present

Provide comprehensive management authority for the business of a specific regional operation. This

includes managing the programmatic, operational human resources, financial and political functions,

essential to both maintaining existing business and growing new business opportunities within the state of

Ohio.

Key duties performed

Proactive oversight for all assigned area contractual and regulatory compliance initiatives.

Oversee internal and external audit processes.

Communicate changes in policy and procedures.

Implement agency and state quality assurance programs.

Initiate and perform activities to ensure compliance with ResCare mission, strategic goals, ResCare

Quality Way, and other quality management initiatives to ensure responsiveness to customer

needs

Implement and analyze persons served/staff incident tracking systems.

Lead and monitor all Best in Class initiatives.

Complete fiscal analysis of new and existing business.

Establish good relationships with family/guardians, outside agencies, community involvement, and

civic organizations.

Develop internal and/or external business per strategic plan.

Operate as liaison between new business opportunities and state development team.

Start-up of our Senior Homecare Business in Northeast Ohio branch office.

Negotiate and develop contracts with outside agencies.

Provide appropriate and timely communication to Regional Director/State Director of business

opportunities.

Communicate and role-model the company's mission, values, goals.

Communicate operating philosophy and system information updates, and strategic direction.

Build and support the area team.

Monitor and support direct reports in professional development and growth.

Develop, oversee and analyze budgets.

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Troubleshoot problem area as they develop in a timely manner.

Implement fiscal processes and loss control programs to ensure appropriate allocation of financial

resources.

Assure appropriate staffing to minimize overtime.

Maximize the use of financial resources through staffing models.

Oversee/participate in the hiring process of all assigned positions in accordance with ResCare policy

and local, state, and federal employment law.

Ensure the implementation of programs to evaluate, recognize, and develop employees as well as a

positive work environment.

Ensure all staff receives training and supervision as needed to meet performance expectations.

Ensure human resources policies and practices are followed. Oversee Affirmative Action compliance

and initiates.

Corrective action as indicated in the agency's most recent AA plan as assigned.

Promote a learning environment at all levels.

Report on the operation key indicators.

Participate in projects as assigned by Director of Operations.

Develop financial and quality goals for assigned area, which contribute to the overall State-level

goals.

Oversee all efforts toward achievement of regional, state, and company objectives.

Lead by example with the ResCare Quality Way guiding values and principles.

ResCare, Inc., Chesterland, Ohio

Executive Director, Youth Services

April 2012-July 2013

Key Accomplishments

Administratively coordinated licensure and certification of foster care and youth services,

Developed operational standards and procedures to meet licensure and certification requirements.

Researched and designed concept paper for transitional and support services to older youth.

Initiated valuable working relationship with key local and State government personnel.

Serve as an agency spokesperson for governmental and public forums.

Successful in communicating and generating support for programs from funders, community and

collaborating agencies; utilized negotiating skills to insure program implementation and

development.

Family Pride, Inc., Chardon, Ohio

Executive Director, Part-time

April 2004- September 2012

Partnered with the agency founder in the start-up of a non-profit mental health agency. Built and led a

management team of 3 and a team of 17 licensed therapist and counselors, providing in-home clinical

therapy to children and adults in four counties served.

Provided active management to the agency’s Clinical Director and Business Manager. Reported monthly

to the Board of Directors. Ensure agency complies with the set regulations of the Ohio Department of

Mental Health and the standards of the agencies CARF accreditation. Rigidly monitored our agency

budget.

Key Accomplishments

Successfully led the double digit growth of the agency.

Annually lead two annual fundraising, while fostering donor relationships.

Successfully initiated the implementation of management practices and business management

systems to reduce risk and liability.

Actively participated in three CARF accreditations.

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Initiated and sustain critical working relationship with key stakeholders and local government

personnel.

Develop and manage the agencies budget toward profitability.

North American Family Institute, Inc., Danvers, MA.

Executive Officer/Aftercare Director

Jan 1991-Jan 1996

Managed the start-up of a residential and aftercare program for felon delinquent youth in Cuyahoga

County, Ohio. Responsible for all aspects of a 30 bed residential program and 9 month aftercare city

center.

Provided active management to the agency’s 5 management staff and 35 drill instructors and youth

counselors, providing services to 80+ youth. Participated in the National Advisory Committee overseeing

the progress and research of the 3 national Boot Camp programs. Worked closely with Cuyahoga

Juvenile Court and the Ohio Department of Youth Services. Developed and monitor our agency budget

monthly.

Key Accomplishments

Implemented program design models and training course for new recruits and the youth counselors.

Supported and assisted the agency in the opening of two new boot camp programs.

Assisted with proposal and grant writing.

Developed and implemented new policy and procedure during the start up.

Maintained program statistics necessary for program effectiveness research.

Assisted with the development and marketing of Boot Camp programs to stakeholders.

Lake County Juvenile Court, Painesville, OH.

Assistant Supervisor

Jan 1990-Jan 1991

Provided supervision and management to 21 youth correctional officers serving a 40-bed detention

facility. Developed and implemented behavior modification programs, program activities and educational

curriculum. Responsible for resident and building security. Purchasing facility supplies and managing

maintenance issues. Supervised alternative and diversion programs used by the court.

Ohio Department of Youth Services, Cleveland, OH.

Social Worker/Parole Officer

Jan 1988-Jan 1990

Provided social work services and unit management to a 45-bed intake unit in a state operated detention

facility. Responsible for risk assessments and individualized treatment/educational plans.

Supervised a caseload of 75 juvenile parolees. Responsible for monitoring behavior, service coordination,

progress report writing and court presentations.

EDUCATIONAL AND PERSONAL

Kent State University • Kent, OH.

Bachelors of Science in Criminal Justice

Clarion State University • Clarion, PA.

Studied Communications.

Personal interests: Currently participate on two community non-profit boards. Coaching CYO sports and

volunteering time to various community and civic projects.

Excellent references provided upon request.

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