Customer Service Assistant

bet i temac@y ahoo .com

B E T I T E C H I N A M C I N T YR E 4 806

S A I N T B AR N A BAS RD

BOX # 1015

T EMPLE H I L LS MD, 20757

240-***-****

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O BJECT I V E : To acquire great supervision support as a Customer Service

Representative and/or Administrative Assistant and/or Great Sale’s Assistant thus

Supporting a with well-diversified and upcoming company with my professional and

sable

Work environment utilizing my comprehensive skills and competency with senior

managers

Providing outstanding office personnel as given, as a team player with committed

Loyalty

E XPER I ENCE:

SPEC IAL CUSTO MER SERV ICE REP 2010-PRESENT

F RON T LEAD CONC I ERGE

. Overseeing front desk operations and assisting management with supervision of

staff

. Responsible for all switchboards of 18 lines, Greeting Main Public to Major

Events

. T rained new personnel

. Completed payroll

. P rocessed documents on new employees

. F ront office responsibilities

. Secure building for entrance and emergency

. Weapons check

. Screen personnel and packages upon access

. M anaged front desk for

. B uilding link

. Package handling

. G reeting

. Event handling for major events

C IS I NC, SPO OFF ICER, SILVER SPR I NG,MD

11/30/2008-PRESENT

• MA INTAINED CUSTOMER SERVICE FOR AL L MA INE EVENTS

• OPERAIT IONS MON ITORING BU I LD ING OVERNITE,EMERGENCY SYSTEMS

• DETAILED PAPER WORK/ ASWERING PHONES,FAXING PAPER WK

• FRONT GREETER OFFICER ALL I NPORTANT EVENTS

• MANAGED INCIDENT REPORTS/ TAKE COMPLAINTS/FAXING, MANAGED

PAPER WK

• KEPT DATA REPORT LOGS, I NPUT DATA REPORTS INCOMPUTER SYSTEM

• WELCOME, DISTRIBUTED BADGES TO VISITORS

B URL I NGTONS,ASSISTANT LOST PREVEN T IO N SPEC IAL IST, M D 01/2009-

12/2010

• MA INTAIN OPERATIONS OF ALL STORE FUNCTIONINGS

• MANAGED CAMERA'S, TV MON ITOR'S I N ALL POSTIONS

• MA INTAINED UNDERCOVER POSITION ING OPERATIONS OF STORE

• STORE OPERATIONS WALK CHECK MAINTAING PRESENTS

• HANDL ING COMPLAINTS GENERAL DUTIES

• PROFESSIONAL CONDUCT MAI NTAIN ING,PUBL IC,CUSTERMER SERVICE

TOWARDS PUBL IC, EMPLOYEE'S

• MANAGED OF UN LOCKING DOORS OPENING STORE OPERATIONS

• MORE EXP/

N EW WAXUNL I M E D, ASSISTANT MANAGER, FASH ION WOMEN

M E N’ D ES IGN’S OF CLOT H I NG 05/2005-11/2008

• RESPONSIBLE MA INTAIN ING ALL GENERAL OPERATIONS OF STORE

• OPENING/CLOSING MA IN OPERATIONS OF STORE

• PAYROLL HANDL ING

• OPENING/CLOSING OF REGISTERS

• HANDLE OF PAPERWK,BU ISNESS L I NES,FAXES,LARGE SHIPMENTS ORDERS

• PROFESSIONAL CUSTOMER SERVICE MAINTAIN ING

P UBL IC,CUSTOMERS,EMPLOYEE'S,TEAM EFFORT

• KEEPING STORE INCLEAN PROFESSIONAL ORDER FOR CUSTOMERS,PUBL IC

SERVICE

• DAILY COUNT NEW SHIFT/HANDL ING SCHEDUL ING

• Strong sales

• Package handling, For customers

• Assist management with supervision of staff

• MORE EXP

SAVOY-GEL MANS MANAG ME NT, F RON T D ESK ASSISTANT/SR/-PT, 03/2003-

05/2005

• CUSTOMER SERVICE MA INTAIN ING PUBL IC

• SCHEDULE APPOINTMENTS TO VIEW SHOW APARTMENTS FOR PROSPECTIVE

L EASERS

• RECEIVE SEND MA I L FOR RESIDENTS

• WRITE UP INCIDENTS /TAKE COMPLAINTS GENERAL OFFICE DUT IES

• MORE EXP/

P I N KER TON GOVERN M E N T SERV ICES, CUSTO MER SERV ICE RP, 01/2003-

08/2005

• MANAGED FRONT DESK, RAYTHEON FACIL ITY

• I NPUT DATA REPORTS I N COMPUTER SYSTEMS

• WELCOME, DISTRIBUTED BADGES TO VISITORS

• CUSTOMER CALLS,MULTY TASK 16 L I NES

• MA INTAINED SHIPING/RECEIVING

• KEPT DATA REPORTS LOGS

H EC H T’S DEPT M E N T STORE, MAKEUP COUN TER,PER F U M E RP, 02/2000-

01/2003

. M ANAGED TOWORK AL L DIFFEREANT MAKEUP COUNTERS

.ASSISTED CUSTOMER’S WITH MAKEUP,PERFUME GIFT PACKEGES

.PROFFESSIONAL CUSTOMER SERVICE FOR MAKEUP COUNTER PUBL IC

.OPEN,CLOSED OF REGISTER,CASH HANDL ING

. MAKEUP FACIALS,

. INVENTORY CHECK, RECIVEING NEW SHIPMENT

E DUCAT IO N

H IGH SCHOOL D I P LO MA/FR I E N DLY SEN IOR H IGH SCHOOL,FORT

WASH I NGTON,MD

L ICENSED N U RS ING T EC H/ V M T VOCAT IONAL SCHOOL, W,DC 2003

C ERT I F I E D ES- D ISPATC HER/DEPART M E N T OF CR I M I NAL J UST ICES

S ERV ICES,VA 2006

C OM M U N ICAT IONS, BACH LOR'S D EGREE, COLU MB IA SCHOOL OF

B ROADCAST I NG, CURREN TLY EN ROL LED

S K I L LS

U SER OF M ICROSOFT WORD, EXCEL, POWER PO IN T AT USER SCALE, MAKE ART IST,

H A IRSTYL IST,SHOW ART IST,PEOPLE WHATS R IG HT IN DRESSING,WR I TE

M USIC,POETRY,L IKE MAK I NG CLOTHES,IN SCHOOL FOR COM MU N ICAT IONS

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