Regina Bates

**** *. ******* *** *** ***

Chicago IL

(Cell) 708-***-****: (Email) accjx4@r.postjobfree.com

Career Focus

Committed and motivated Law Clark with exceptional Customer Service and decision

making skills, strong work ethic, professional demeanor and great initiative.

Core Qualifications

• Out-of-State Process Service

• Downtown Chicago Process Service

• Customer Service ( multiple accounts)

• Court Filings (Will, Dupage & Cook County)

• Data Entry

Accomplishments

Legal Document Rushes

Contact Out-of-State Process Service within the United States to serve legal documents

in a timely manner.

Experiences

Inbound Customer Service Representative

Pronto Connections

8/2013- Present

Chicago IL

• Connect with customers by telephone to provide information about products and

services, take and enter orders, and obtains details complaints ( on some

accounts)

• Record detail complaints, comments and record customer interactions and

transactions as well as action taken during live call

Law Clerk

Stern Process & Investigations LLC

6/2006-5/2013

Chicago IL

• Processed summons, subpoenas and motions

• Contact clients and other legal professionals to discuss case details

• Trained new employees on office equipment and job duties

• Directed incoming calls to appropriate staff members

• Record Special Warranty Deeds and Judicial Sales Deed for clients

Education

BBA

Robert Morris college2008

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