Morgan Van Cleave

*** * ********** *** 914-***-****

Chicago, IL 60657 accjtp@r.postjobfree.com

SUMMARY

• Managed and coordinated appointments from development to completion

• Balanced and prioritized multiple tasks that are time sensitive, while ensuring operational excellence

• Developed, fostered, and maintained customer relationship to maximize sales and achieve customer

satisfaction

• Reliable, hard working and a fast learner with a professional manner and work ethic

EDUCATION

Mercy College, Dobbs Ferry, NY September 2012 – December 2013

Prerequisite Courses for the Doctorate of Physical Therapy Program

• GPA: 3.97

Purdue University, West Lafayette, IN August 2007

Bachelor of Arts in English

EXPERIENCE

Banfield Pet Hospital, Norwalk, CT/Indianapolis, IN April 2008 – January 2014

Client Service Coordinator

• Coordinate appointments for client by securing the following: appointment time, reminders and follow ups

• Handle daily accounting and paperwork associated with payments and business expenses

• Train new employees with software skills, product knowledge, and day to day basics

• Balance multiple secretarial duties and tasks assigned by supervisors

• Ensure excellent customer relations, providing friendly and courteous service

Denny’s, Lafayette, IN November 2006 - June 2007

Server

• Demonstrated ability to receive and appropriately complete complex instructions to the satisfaction of both

clients and management

• Met and exceeded customer service performance expectations

• Maintained inventories at adequate level, promoted sales, and maintained the appearance of the

restaurant

SKILLS

• Computer: Proficient in Microsoft Word, PowerPoint and Excel

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