Crystal Keith
Marketing Supervisor/Operations Manager
Lakeland, FL
accjsk@r.postjobfree.com - 863-***-****
• Friendly, Upbeat, Outgoing, and Positive Personality.
• Strong communication skills both in person and via phone or email.
• Ability to work very well as part of a team or individually to ensure completion of tasks.
• Management and Leadership skills. Experienced in developing, coaching, and training.
• Ability to stay organized and focused while using effective time management to meet deadlines.
• Creative mind that will bring new, inventive ideas to a company.
• Dedicated to representing a company in a professional, positive way at all times.
• Highly motivated, with a passion to learn new things and advance within a company.
• Experience with all aspects of providing the highest level of customer service. Ability to handle customer
concerns while being patient and courteous.
• Knowledge of profits, losses, and the importance of marketing as well as excellent operations within a
business.
• Experience in Sales and Upselling.
• Dependable and Reliable.
• Experience handling cash and deposits.
• Learn very quickly. Can multi-task within a fast paced environment.
• Ability to analyze situations and use good problem solving skills.
WORK EXPERIENCE
Marketing Supervisor/Operations Manager
Domino's Pizza - Lakeland, FL - 2006 to 2012
Duties:
Operations: I supervised four locations, working closely with my management teams. I trained on all new
products and positively coached teams to improve daily operations and increase sales. I held manager
meetings weekly to go over profits, losses, weekly numbers, and set goals for the upcoming week. I reported
payroll and bonuses to accountant. I attended all corporate training classes, seminars, and meetings. I was in
charge of interviewing, hiring, training, and placing employees in stores.
Marketing: Ran set up of all special events. This consisted of churches, organizations, charities, health centers,
sports teams, schools, car shows, etc. I often attending the events I set up as well. Worked throughout the
community; building relationships and starting partnerships with other businesses. I worked with different
media sources to finalize ads and campaigns. I worked closely with the art department to execute successful
promotions. I pulled statistics and analyzed them on a regular basis. I would then develop a plan to implement
that would drive better figures. I did this by creating incentive programs for the employees.
Sales Associate/ Key Holder
Olympia Sports - Middlebury, VT - 2005 to 2006
Duties: I ran the floor doing face to face retail sales. This company taught me how to aggressively sell. Every
customer was helped personally while they were in the store. Customer service was #1 with this company. I
stocked, did truck orders, shipments, back orders, put up displays, put up new promotions and discounts, ran
pos, handled cash and deposits daily, and was in charge of opening and closing.
Sales/Clothing
Kmart - Lakeland, FL - 2003 to 2005
Duties: Restock, back orders, straightening, helping customers.
I also have had several part time jobs that add to my work experience as well. These are just the main positions
I have held recently. I have a passion for sales, marketing, and customer service. I feel I have the knowledge
and experience it takes to be a beneficial asset to your company. I am very motivated and I have a natural
drive for success. I can provide references at the time of interview. Thank you for taking the time to look at
my resume and consider me as an applicant.
EDUCATION
Kaplan University
October 2012 to Present
Polk Community College - Winter Haven, FL
2003 to 2005
George Jenkins High School - Lakeland, FL
1999 to 2003
Bachelor's in Business Administration
Online Campus