KRYSTAL TRONZANO

**** ****** ****** #***, ** ****5

479-***-**** accjre@r.postjobfree.com

O V E R V IE W

Results-driven team member focused on meeting client needs through the development of quality customer

service, process improvements, training initiatives and quality spa treatments.

E DUCATION

University of North Texas Denton, TX

B.S. Digital Retailing August 2010 - May 2013

Academy of Hair Design Rogers, AR

Licensed Esthetician May 2005 – June 2005

North Texas Yoga McKinney, TX

200 RYT Certification June 2013 – Present

E XPERIENCE

Associate E-Commerce Manager Dallas, TX

www.nestdallas.com May 2013- Present

Manage and maintain retail strategies, website structure, marketing, merchandising and inventory for

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nestdallas.com.

Quality control of imagery and content for all ecommerce related communications, including nestdallas.com

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and social media presences.

Work directly with internal and external partners from retail, graphic design, technical support, and external

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service providers to ensure marketing objectives are met.

Manage SEO/SEM copy, meta tags, assigning attributes, and assigning images to main, second and third

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level categories.

Review and approve marketing vehicles for web.

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Educational Trainer Dallas, TX

Sonya Dakar Skin Care August 2011 – May 2013

Trained new and existing accounts on product knowledge and treatment protocol.

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Assisted in marketing activities and leadership development training to grow customer relationships.

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Developed and maintained profitable, long-term business relationships.

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Facilitated interactive presentations.

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Advised accounts in methods to increase sales and techniques to perform esthetic procedures.

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Educated the public on the “Snake Venom Facial” at the International Congress of Esthetics and Spa

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Convention 2012 in Dallas and Las Vegas.

Esthetician McKinney, TX

209 Downtown Salon & Spa December 2010 – April 2013

Carried out administrative tasks including product inventory, charting, consultations, scheduling and

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equipment maintenance.

Performed skin care consultations and make recommendations to clients according to their skin requirements.

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Marketed and promoted spa services within the community to drive and promote sales.

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Specialized in skin care rejuvenation including facials, lymph drainage, anti-aging massage,

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microdermabrasion, chemical peels and photo facials.

Proficient in waxing techniques for the face, arms, legs, underarms, back, chest and bikini areas.

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Provided makeup applications, eyelash extensions, brow and lash tinting.

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Esthetician Dallas, TX

Life Spa – Premier Place January 2010 – September 2010

Provided facials, microdermabrasion, airbrush tanning and tinting services with the highest level of customer

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service.

Consulted with clients on proper make-up application and performed make-up application following spa

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treatments.

Provided hair removal services for face, arms, legs, underarms, back, chest and bikini.

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Developed a loyal clientele base of new and repeat clients by networking and attending Lifetime Fitness

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events.

Operations Manager Rogers, AR

Wave Water Sports April 2007– December 2009

Maintained retailing strategies, product ordering, merchandising displays and inventory control.

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Created effective marketing plans using brand development, targeted promotions, pricing, mailings,

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integrated ad placements, trade shows, e-mails, customer segmentation, and company events.

Managed quality control of imagery and content for all ecommerce related communications of the website

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and social media presences.

Managed budget planning, sales, account receivable and payable.

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Enforced deadlines and quality standards outlined in agreements and contracts with customers and vendors.

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Esthetician & Secretary Bentonville, AR

Fuse Wellness June 2005 – April 2007

Provided advanced skin care services including facials, chemical peels, microdermabrasion and oxygen

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treatments.

Performed hair removal services on the face, arms, underarms, legs, and brows.

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Managed scheduling, product inventory, and administrative duties.

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Developed retail merchandising strategies and promotional events with vendors.

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Attended advanced continuing education courses for chemical peels and microdermabrasion rejuvenation.

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Referred clients to partnering Plastic Surgeons and Dermatologists for laser and injectable filler procedures.

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Contact this candidate