Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Fort Lauderdale, FL
Posted:
February 06, 2014

Contact this candidate

Resume:

Sheila Rodríguez Carrión

**** ** *** *** *** ***,

Oakland Park, FL, 33334

954-***-**** (cell)

accjmh@r.postjobfree.com

Professional Experience

Campbell Property Management, Pembroke Pines, FL 2013 – April Part Time Administrative Assistant

Violations Coordinator. In charge of the inspections of the community’s residences. Responsible for acquiring and resolving violations within a specified time frame. Assisting walk-in residents resolving daily matters and answering the phone. 20 hours weekly

Sunshine Tax Professionals, Sunrise, FL 2013 - February

Tax Preparer

Prepare personal 1040 Federal Taxes for clients. PTIN Holder and Drake Software experienced.

Transporte Bairoa, Inc., Caguas, Puerto Rico 2010 – 2011

Messenger / Delivery

Responsible for the delivery of parts and merchandise related to warranties for Sears Brand Products. Maintained communication with Field Technicians to ensure timely pick up of used parts when a Service Ticket/Repair has been performed. In charge of pickup and delivery for Special Orders made by Sears customers.

Creole Restaurant, Caguas, Puerto Rico 2004 - 2010

Owner/Manager/Bookeeper

Managed financial operations including the analysis of monthly profit and loss statements, oversaw all aspects of the business including the sourcing of goods, changes to services offered and promotional opportunities. Controlled fiscal aspects of business operations and met financial goals. Inventory control, weekly payroll, accounts payable, sales, handling cash register, daily banking, and Monthly Bank Reconciliations. Managed all Monthly State and Local sales and use tax return. Quarterly Social Security, Unemployment Insurance, Patents and Permits Reports, Municipal patents and permits for Fire Department and Health and Sanitation Department. Directed the recruitment, interviewing, hiring, training, motivation and evaluation of crews. Ensured a safe workplace and pleasant customer service experience.

SR Realty, Guayama, Puerto Rico 2003 – 2004

Owner/Manager/Bookeeper

As owner and manager duties included…showing and listing properties. Handle all banking and government’s papers required for the sale of the properties.

Guayama Baby & WIC Center, Guayama, Puerto Rico 1984 - 2008

Owner/Manager/Bookeeper

As owner and manager duties included being in charge of reviewing the business financial records such as receipts, taxes, and purchase orders to assure that was running economically and efficiently. Also analyzed all the financial statements and made sure that all the information was correct according to the federal and state law. In charge of weekly payroll records, accounting books, cash register, accounts payable, inventory, daily banking, monthly bank reconciliation, and buying merchandise. Managed all Monthly State and Local sales and use tax return. Quarterly Social Security, Unemployment Insurance, Patents and Permits Reports, Municipal patents and permits for Fire Department and Health and Sanitation Department. Ensured a safe workplace and pleasant customer service experience.

Education

• Ashworth College, Actually enrolled

Property Management Course

• Forex Educational Services, LLC

Forex Training Course

• Coldwell Banker’s Institute, San Juan, Puerto Rico

Real Estate Agent

• Sacred Heart University, San Juan, Puerto Rico

B.B.A.,

Major: Accounting

Minor: Business Management

• High School Diploma: Fountain Valley, Orange County, California, USA

** References available upon request



Contact this candidate