Charlene K. Stovin

Sr. Quality Assurance Analyst

**** *. **** *** ****: 503-***-****

Stephenville, Texas 76401 accivq@r.postjobfree.com

Highly experienced Quality Assurance Analyst with solid background in software development with over seven

years of proven results! Currently beginning the transition to Dallas/Fort Worth!

Summary of Qualifications

Experienced in the Quality Assurance (QA) process and testing of client server and web-based

technologies;

Excellent understanding and application of Software Development Life Cycle (SDLC) and QA

Methodology

Detailed experience in reviewing requirements and design documents and developing Test Plans, Test

Scenarios, Test Cases, and management reports.

Extensive experience performing and leading various types of testing to include: System Testing,

Functional Testing, Integration Testing, User Acceptance Testing, Graphical User Interface

Testing, Black Box Testing, Regression Testing, Load Testing, Usability and Stress Testing.

Proficient in backend testing including writing Structured Query Language queries (SQL) for testing

data integrity and validating business rules.

Good understanding of Relational Database Management Systems like Oracle and SQL Server

Excellent communication skills with the ability and drive to work with diverse groups of people; love

working in team environment, but also have the drive and ability to succeed working independently.

Technical Expertise

Languages: Visual Basic, Visual Basic for Access, C++, Cobol, Java

Web Technologies: HTML, ASP, VBScript, JavaScript, DHTML

Requirements/Defect/Test Mgmt. DOORS, SPIRA Test, MS Team Foundation Server Test Manager, Jira,

Tools: Bugzilla

RDMS: Oracle, TOAD, SQL Server, Scripting Languages (T-SQL, PL/SQL)

Other Applications: Excel, Visio, Word, Power Point, Share Point, Photoshop, Dreamweaver,

FTP, DOS

Professional Experience

Oregon Department of Revenue July 2013 – Current

Lead Quality Assurance Analyst

Identify, Plan and organize testing deliverables, testing efforts, and beginning test efforts on new $100

Million Dollar Revenue “Core System Replacement Project” (CSR)

Review, test, and document potential “Test Management” tools to use for software Test Case

Management and overall test management reporting tools for CSR Project.

Mentor Junior Level Business Testers in test process and testing tools as well as identify skill strengths,

weaknesses and gaps in training.

Manage test activities through the SDLC and identify potential resource allocations and constraints as

they impact testing the projects.

Responsible for testing artifacts such as test plan, test strategies, test metrics and other test

documentation that will be needed for testing process.

Oregon Judicial Department March 2012 – Sept. 2012

Assistant Lead Quality Assurance Analyst

Analyze software requirements and design documentation to create test cases to validate business rules

and performance measurements.

Aid in leading User Acceptance Test sessions, assign test case blocks to users, monitor UAT sessions,

provide aid to users, and document results. Reassign test code blocks as needed for re-testing. Help

users effectively document defects.

Effectively communicate, document, and validate software defects across all departments.

Coordinate Quality Assurance oversight of vendor developed solutions; worked with Vendors on root

cause analysis of defects to ensure proper enforcement of business rules, Oregon Revised Rule and

Statute and clear understanding of user needs.

Clearly documented program testing defects, oversaw re-testing efforts, and worked defects through to

resolution.

Participated in project meetings and used leadership, analytical and problem solving skills to contribute

to the quality of the product.

Department of Consumer and Business Services July 2006 – March 2012

Systems Test Analyst

Write detailed test cases, test plan and testing strategies for all software products developed for user

group supported and lead testing efforts on user acceptance testing.

Document discovery of system anomalies and defects in tracking tool; work with users, development

staff to resolve issues. Communicate with all levels of staff involvement to ensure defects are fixed,

retested, and resolved.

Lead and record results for all User Acceptance Testing efforts.

Lead and facilitate design / discovery sessions to flesh out and refine business requirements for “Fiscal

Reconciliation” project.

Collaborate effectively with teammates on key business systems to refine business requirements, initial

prototyping, interface design, database design and key data elements.

Develop workflow, business process, software specification documentation, and other work products

based off of discovery of business rules for user acceptance and development and testing of software.

Demonstrate effective communication between developer staff, myself, and end users to convey

program needs; effectively worked to enhance communication among a diverse staff, program, and

program area.

Education

Western Oregon University

Bachelors of Science, Computer Science, graduated June 1998

Minor Studies: Business Administration

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