LORI A. MACKOWSKI, CMA (AAMA)

*** *** ******** ******; Torrington, CT. 06790

(860) 605 - 8239

acci4u@r.postjobfree.com

OBJECTIVE:

To obtain a position as a Data Entry Operator that will allow me to utilize

my solid computer, people, and office experience.

SKILLS:

Proven ability to learn quickly and to build upon previous knowledge and

experience and to lead others such as with my data collections experience

in which I have gone from an enumerator to a crew leader assistant to a

field supervisor.

WINDOWS, MS OFFICE, electronic health records, data enty, email; able to

quickly learn new programs, software, hardware. Excellent phone demeanor,

able to multi-task, detail-oriented, solid office/administrative skills.

Mature, professional, honest, loyal. Able to work independently and in a

team.

EDUCATION:

09/2007 - 05/2011 Northwestern Connecticut Community

College; Winsted, CT.

A. S. - Medical Assisting

G. P. A.: 3.24 - Phi Theta Kappa

09/1991 - 12/1993 Gateway Community Technical College;

North Haven, CT.

A. S. - Information Technology

G. P. A.: 3.30

EMPLOYMENT:

06/2013 - current Companions & Homemakers; Farmington, CT.

As a Personal Care Assistant (PCA), Homemaker, or

Companion customer service is provided by helping elderly and

sickly clients to be able to stay in their own homes. Assist with

various activities of daily living (ADL's), appointment

scheduling, accompany to appointments/activities, medications, meal

prep, light housekeeping. Follow care plan, observe

attentively, document properly, and communicate effectively with family and

healthcare providers.

05/2013 - current Quest Plastics; Torrington, CT.

Machine Operator in the Molding department involved

in the making of various products for the cosmetic, perfume and

aerosol industries. Assemble, inspect, perform various quality

control tests, pack, weigh, carry up to thirty plus pounds, use

a pallet jack. High quality standards, deadline and team oriented

environment.

09/2013 - 10/2013 Dr. D. James McKay Family Medicine;

Torrington, CT.

As a Medical Office Biller, on a per diem basis,

handled various billing and insurance claims issues by investigating

and communicating with staff, insurance companies,

patients and their families.

03/2012 - 10/2012 ICF International; Fairfax, VA.

As a Field Supervisor worked in conjunction with the

Centers for Disease Control (CDC) on a project called "Teen

Pregnancy Prevention" that dealt with inner city, at-risk youths.

Duties included observing data collectors while in the field

and providing assistance, guidance and feedback. Met deadlines and

increased productivity with strategic planning

including rewards and incentives. Dealt with very concerned and sometimes

irate respondents, parents and caregivers due to the

nature of the study; but by listening attentively, empathizing, and

remaining calm, was able to achieve high

participation results. Other tasks included timekeeping, report generating,

managing databases, and the keeping of

confidential records.

03/2009 - 06/2010 U. S. Dept. of Commerce; Bureau of the

Census; New Britain, CT.

Worked on many assignments during both the Decennial

and 1999 censuses. After completing extensive trainings

pertaining to the various phases, as an Enumerator successfully

located housing units and conducted interviews with

respondents, and as a Crew Leader Assistant (CLA) directed and guided the

work of eight to sixteen enumerators. Information

needed from respondents was of a highly personal and confidential nature.

Successfully acquired this information by listening,

being patient and caring.

09/1996 - 07/1997 Chapel Haven, Inc.; New Haven, CT.

As a Medical Services Coordinator coordinated all aspects

of medical care for a population of one

hundred or so developmentally disabled adults. Set-up and properly

maintained confidential medical records in accordance with Chapel Haven

and the Department of Mental Retardation regulations. Worked closely with

the clients themselves and their direct care staff, their families, and

their medical professionals.

CERTIFICATIONS:

10/2011 - 10/2016 Medical Assistant - CMA (AAMA)

09/2010 - 04/2016 CPR / AED - adult, child, infant - American

Heart Association

12/2009 - 12/2012 First Aid - American Red Cross

VOLUNTEERING & AFFILIATIONS:

04/2013 - 12/2013 Secretary of the Connecticut Society of Medical

Assistants (CSMA)

09/2010 - 04/2013 Secretary of the Litchfield Chapter of

the Connecticut Society of Medical Assistants (CSMA)

09/2010 - current Member of the American Association of

Medical Assistants (AAMA)

01/2012 - 03/2012 Volunteered as a Patient Relations

Representative for Charlotte Hungerford Hospital; Torrington, CT.

01/2010 - 09/2011 Vice President and Secretary of the

Health Professions Club (HPC)

References upon request

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