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Customer Service Security

Location:
Decatur, GA
Posted:
February 05, 2014

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Resume:

JOSIAS ISNADY

*** ***** ******, ***. *

Brooklyn, NY 11225

Tel.: 347-***-****

E-mail: acci1o@r.postjobfree.com

OBJECTIVE

Diversified, growth-oriented position which will capitalize on

education, experience and personal strengths to benefit progressive

organization, while offering merit-based opportunities for

advancement.

SUMMARY OF QUALIFICATIONS

* Resourceful, meticulous and methodical individual who is detail

oriented and highly organized with excellent time management,

multitasking and prioritizing skills.

* Efficient and productive in fast-paced, time critical

environments.

* Analytical and focused with strong research and investigative

abilities.

* Concise communicator with persuasive interpersonal skills; work

effectively with individuals and groups on all levels.

* Easily foster and maintain strong client and peer relations.

* Self-motivated, work effectively on own initiative in solo or

team settings.

* Fast learner; willingly embrace new technology, concepts and

environments.

* Attentive and observant, able to deduce logical outcome of any

given security situation.

* Safety and security conscious in the protection of personnel,

property, clients and premises.

* Security licensed; 8-hour/8 hour annual/16 hour security training

certified and fire guard/fire safety coordinator certified.

* Comprehensive knowledge of F&B service, expediting, and

responding to the dining needs of upscale clientele.

* Extensive direct and telephonic client contact in the course of

assisting and resolving customer-related issues.

* Proficient in operation of fax, copier and multi-line

communication consoles; provide clerical office support.

* Computer literate-MS Word, Excel, Outlook Express; Internet

Explorer; typing: 40 w.p.m.

* Bilingual-Fluent and literate in English and Creole.

EDUCATION

Queensborough C.C. (CUNY) - Bayside, NY A.A.S., Massage Therapy

8/13-Present

Hunter College (CUNY) - New York, NY B.A., English (Creative

Writing (Minor: Music)) 1/04-5/09

York College (CUNY) - Jamaica, NY Major: Information

Communication Systems 1/03-12/03

EXPERIENCE

Sera Security Services LLC. Bronx, NY

Security Guard 4/13-9/13

* Ensured and documented continuity of services, cleanliness and

safety of posted location.

Brooklyn Botanic Garden and Mega Protective Services Brooklyn, NY

Security Guard 4/12-3/13

* Monitored and authorized entrance and departure of employees,

visitors and guests; maintained security of premises.

Center for Family Support New York, NY

Day Hab Specialist 10/09-2/12

* Helped developmental disabled adults achieve satisfying and

rewarding connections within their communities.

Madison Square Garden New York, NY

Club Seat Runner 9/03-10/10

. Welcomed season ticket-holders and guests; served food and

beverages, prepared meals and catered to their needs.

Aramark/Shea Stadium Flushing, NY

Buffet Attendant 4/07-9/07

* Operated buffet stations, serving guests in a fast-paced

environment.

Hunter College New York, NY

Recreation Supervisor 8/06-5/07

* Checked ID and valid medical activity cards; Monitored

facility's equipment to ensure safety.

A.C.T. Program New York, NY

After-School Group Leader/Counselor 9/05-4/06

* Supervised students' extracurricular academic and recreational

activities.

Cambridge, BSS and Defender Security Services - New York, NY

Security Officer 8/03-7/05

* Maintained safety of facility; patrolled perimeter and

protected personnel, property and premises.

* Observed and reported surroundings, unusual incidents,

violations of rules, regulations and laws.

* Greeted guests, check identification, issued visitor passes and

provided assistance.

HIP Health Plans of NY New York, NY

Customer Service Representative 10/01-9/02

* Copied, faxed, filed and organized documents; retrieved

voicemails and transcribed into computer.

References available upon request.



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