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Manager Quality Control

Location:
Las Vegas, NV
Posted:
February 05, 2014

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Resume:

MANDY LEWIS

702-***-****

acci1g@r.postjobfree.com

LICENSES HELD:

FHA CHUMS # F698

VA LAPP # 4408

SAR – Currently not active

OBJECTIVE:

• To obtain a challenging and rewarding position that will utilize my skills, education and

experience.

• Willing to relocate at my own expense anywhere in the U.S. for the right opportunity.

SUMMARY OF QUALIFICATIONS:

• Over 15 years of experience in the Mortgage industry, including 5 years of origination, 12

years of management-training-operations and 15 years underwriting expertise.

• Hands on knowledge of computer and business machines.

• Strong oral and written communication skills.

• Supervisory abilities that include training, goal setting and follow up (supervised 20 to 120

team members and managers at one time.)

• Excellent organizational and interpersonal skills.

• Able to manage projects and personnel to achieve maximum efficient results.

• 15 years FHA-DE, VA Lapp, Fannie Mae and Freddie Mac underwriting experience.

• Proficient in all aspects of Mortgage Banking: Origination, Underwriting, Managing,

Closing, Shipping, Insuring and Quality Control.

EDUCATION:

• Graduated from Las Vegas High School

• Attended UNLV and Clark County Community College

• Obtained Nevada Real Estate License-Currently expired.

• Completed all Mortgage Bankers Association of America Courses

• Studied Real Estate Appraisal 101 at CCCC

PROFESSIONAL EXPERIENCE:

June 20, 2011 to January 15, 2014:

Nevada State Bank

FHA/Conventional/Portfolio Product Underwriter

4170 S. Maryland Parkway

Las Vegas, Nevada 89119 (1-800-***-****

Reason for leaving: Laid Off.

Mandy Lewis

Page 2

June 21, 2010 to June 20, 2011:

JFK Financial

Operations Manager/FHA-DE/Conventional Underwriter

8985 Eastern Avenue, Suite 325

Las Vegas, Nevada 89123 702-***-**** Ext. 245

Reason for leaving: Temporary position

July 13, 2009 to March 29, 2010:

Citi Mortgage

VP Operations-Sr. Manager/FHA-DE/Conventional Underwriter

8725 W. Sahara Avenue, Las Vegas, Nevada 89163 702-***-****

Reason for leaving: Position eliminated-Laid off

• Managed production of an assigned regional team including UW, Processing, and Closing

staff.

• Worked with other Operations Managers within other regions to resolve issues, training

and implementation of operational excellence.

• Provided input and implemented operational initiatives, benchmarks and metrics for

standards of performance of staff members.

• Managed workflow and staff through virtual environment; remote UW and Imaging system.

• Lead team members in all tactical and strategic initiatives.

• Acted as a key member of the Business Channel leadership team.

• Identified training needs for staff members and provided coaching where applicable.

• Proficient understanding of RESPA, TIL, and regulatory procedures/practices.

• Fostered, built and maintained relationships with Citi Mortgage customer base.

• Partnered with sales, staff members and management team on all aspects of business

operations.

• Examined Quality Control reports and Underwriter performance reviews identified and

reported deficiencies and trending of errors.

• Provided solid insights and guidance in effectively implementing the mission, goals and

objectives of the Business Channel.

• Monitored all daily/monthly pipeline and productivity reports to ensure timelines, policies

and procedures.

May 1, 2008 to April 17, 2009:

Equifirst Corporation

Wholesale FHA-DE/Underwriter/Mentor/Trainer

500 Forest Point Circle, Charlotte, North Carolina 28272 704-***-****

Reason for leaving: Company Closure.

November 5, 2007 to May 1, 2008:

Flagstar Bank

Wholesale FHA-DE/VA/Conventional Underwriter

8350 W. Sahara Avenue, Suite 190, Las Vegas, Nevada 89117 248-***-****

Reason for leaving: Offer of Sr. Underwriter position in Charlotte, NC.

Mandy Lewis

Page 3

November 11, 2004 to October 30, 2007:

DHI Mortgage/DR Horton

Regional Operations Manager/Trainer

4400 Alameda NE Street, Suite C, Albuquerque, NM 87113 505-***-****

Reason for leaving: Laid Off.

October 8, 2002 to November 11, 2004 and March 5, 2001 to August 22, 2001:

Mountain View Mortgage Corporation

FHA Operations Manager/FHA-DE/VA/Conventional Underwriter

7311 West Charleston Blvd., Suite 110, Las Vegas, Nevada 89117 702-***-****

Reason for leaving: Offer of Regional Operations Manager/Trainer at DHI/DR. Horton.

August 22, 2001 to October 1, 2002:

Contemporary Services, Inc.

Quality Control Manager/Auditor/Underwriter for Wells Fargo Account

1701 E. Woodfield Road, Suite 1030, Schaumburg, IL. 60173 (1-800-***-****

Reason for leaving: Temporary assignment in Chicago, IL.

January 15, 1998 to January 15, 2001:

First Security Bank

Regional Underwriting Manager/Corporate Trainer/FHA-DE/VA/Conventional Underwriter

4415 W. Spring Mountain Road, Suite 103, Las Vegas, Nevada 89102 702-***-****

Reason for leaving: Company purchased by Wells Fargo – Laid off.

Excellent, detailed written references upon request.



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