Carl Fairley Jr.

847-***-****

*** ****** **** **. ***** Mountain, GA

30088

acci16@r.postjobfree.com

Objective

Dedicated customer service with 4 years of experience in retail and food service settings.

Consistently achieve record-high customer satisfaction rankings and turnaround of

underperforming operations.

Respected builder and leader of customer-focused teams. Instill a shared, enthusiastic

commitment to customer service as a key driver of company goal attainment. Lead by example

and ensure the execution of all safety, security, quality and store operations policies.

Education

2006 High School – Marion Academy in Marion, Alabama

• Diploma

Experience

9/2012 - 2/13 Manager/Cashier

Premium Retail Service Atlanta, Georgia

• H i red and directed 3 employees. Managed sales, inventory, merchandising and cost

controls.

• Int roduced t raining programs that enhanced employee performance, which aided in a

motivated workforce

5/2006 – 11/2011 Customer Service/Maintenance/Cashier/Counter Clerk

Wal-Mar t Waukegan, Illinois

• D irected 6 employees, sales, inventory, merchandising and cost controls. Maintained

h igh standards in sanitation and safety and complied with regulatory guidelines.

M aintained produce inventory, cash control, public relations, and in-house advertising

for special sales and events.

Skills

• • Complaint Handling &

Customer Service

Resolution

• • Customer Satisfaction

Retail Operations Management

E nhancement

• • Sales & Margin Improvement

Front-End Supervision

• • Cost-Reduction Strategies

Teambuilding & Training

• Order Fulfillment

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