Natalie Marroquin

*** ******** **

Pasadena, TX 77502

Cell 713-***-****

OBJECTIVE: Seeking to secure a Customer Service/Open position which will allow me to further

utilize my skills and acquire new abilities for your company

EDUCATION: South Houston High, Houston Texas May 2006

SKILLS: Computer Knowledge – Networking, Windows 2012, Word, Power Point, Excel, Outlook,

Strong Organization skills and planning skills, Communication Skills, Information Gathering and

Information Monitoring Skills, Problem Analysis and Problem Solving Skills, Judgment and Decision-

making ability Initiative, Flexibility, Attention to detail and accuracy, Heavy Professional Telephone

Skills, Ability to maintain confidentiality, Filing Experience, Faxing Experience

WORK EXPERIENCE:

Fed-Ex Office- January 2012- Present : Center Consultant/Customer Service: Fed-Ex mail, office

and production center. Accept and process all incoming mail/ package drop offs. Print, fax, E-mail,

answer incoming calls, large amounts of computer work and multitasking independently and also with

team members also performed opening and closing duties.

Burlington Coat Factory- Houston, TX, January 2011- April 2012 : Receiving Area/Customer

Service: Operate hand truck to move, convey, or hoist shipments from shipping and receiving platform to

storage or work area, Take unprocessed garments from line handler, Check all pricing/ ticketing for

accuracy, Hang garments; Identify errors in garment count, Sort cartons and bring to floor staging area,

Provide customer service at floor area. Entered all received items and inventory into system .

CVS- Houston, TX, June, 2010- April 2011: Sales Associate: Cashier, Customer Service, Balanced

register, Cleaned and stocked, Priced merchandise, Inventory, Processed returns and exchanges,

Performed opening and closing duties, Processed photos and photo orders.

Victoria’s Secret- Webster, TX, December2008-June 2010: Sales Associate: Customer Service,

Balanced register, Cleaned and stocked, Priced merchandise, Inventory, Processed returns and exchanges,

Performed opening and closing duties, Advised customers on the latest trends, Maximize every sales

opportunity by providing excellent customer service

References are available on request

Contact this candidate