Shante' Marie Ogburn

Phone: 313-***-**** Westland, MI 48186

Email: acchsf@r.postjobfree.com

Career Summary

I am a Human Resource Professional that has over 12 years of experience in

the field. 7 years manufacturing experience, 10 years labor relations/union

experience along with 4 plus years in Management. I also have a Masters of

Science Degree in Human resource administration. Very reliable, works well

independently, dedicated, and customer service focused.

Reino Linen Service, Brownstown, MI

HR Manager October 2013-December 2013

Maintains organization staff by establishing a recruiting, testing,

and interviewing program; counseling managers on candidate selection;

conducting and analyzing exit interviews; recommending changes

.Prepares employees for assignments by establishing orientation and

training programs.Ensures planning, monitoring, and appraisal of

employee work results by training managers to coach and discipline

employees; scheduling management conferences with employees; hearing

and resolving employee complaints; counseling employees and

supervisors. Ensures legal compliance by monitoring and implementing

applicable human resource federal and state requirements; conducting

investigations; maintaining records; representing the organization at

hearings. Maintains management guidelines by preparing, updating, and

recommending human resource policies and procedures. Maintains

historical human resource records by designing a filing and retrieval

system; keeping past and current records.Completes human resource

operational requirements by scheduling and assigning employees;

following up on work results.Maintains human resource staff job

results by counseling and disciplining employees; planning,

monitoring, and appraising job results. Contributes to team effort by

accomplishing related results as needed.

Ternes Packaging, Westland, MI

HR Generalist/Coordinator

June 2012-August 2013

I am a one person HR department for the Westland facility. I am

responsible for Timekeeping/Attendance, Assisting with Payroll,

Employee/Labor Relations, Benefit functions, Medical/Personal Leaves,

Onboarding Process, Recruitment, Assisting the Plant and Operations

Manager with day to day functions and reports, FMLA, Workman's Comp,

providing customer support for all hourly and salaried employees and

all other general HR duties.

Arise Virtual Solutions

Recruiter/Call Center Manager (Virtual) February 2009-

June 2012

Work at home position where I work independently to recruit and hire

Customer Service and Sales Professionals to handle inbound and

outbound calls for various companies. I managed a team of 2

Representatives, responsible for onboarding, interviewing, training,

hiring and all other general management duties.

City of Highland Park, Highland Park, MI

HR Manager (Contract)

October 2006-February 2009

Responsibilities include: Implement policies and procedures, conduct

beginning to end recruitment process, conduct the hiring and

onboarding process, orientate new employees, counsel and discipline

city employees such as policeman, firefighters etc., provide guidance

and customer service for all employees, perform all benefit functions

including Third Party Administrator reporting, for current employees

and retirees, work with Unions, work as an Advisor for the Mayor and

Finance Director and all other general Human Resource projects and

duties.

American Classic Agency, Clinton Township, MI

Insurance Sales Agent/Manager April 2004-October 2006

Responsible for hiring, recruiting and field training agents. Assist

with the onboarding process, Sell all types of insurance such as:

life, mortgage protection, disability, universal life, annuities, and

final expense. Make outgoing calls using a lead system, set up

appointments and visit clients for insurance presentation. Set up

meetings at different companies to advertise and sell products.

(Currently have life and health license).

Collins & Aikman, Westland, MI (Manufacturing)

HR Generalist/ HRIS & Benefits Specialist March 1998-

August 2004

Responsible for maintaining and updating HRIS using Peoplesoft,

dealing with employee day to day issues such as benefit concerns,

including Third Party Administrator reporting, leave of absences,

medical leaves, FMLA etc. Conduct new hire orientations for hourly and

salaried staff, assist with job offers and onboarding process, handle

special projects and reports. Perform all HR Generalist, and benefit

functions such as workman's comp, short term/long term disability,

medical leaves etc. Deal with employee relations for

union/manufacturing facility, conduct interviews, disciplines,

terminations, responsible for the beginning to end recruitment

process, conducted the exit interview process, created job

descriptions, conducted service award recognition program, tuition

assistance program and administered 401K/Pension plans. Act as a

backup for the HR Manager .Responsible for maintaining and updating

employee files. Assisted with all benefit functions such as open

enrollment, data entry etc., Responsible for COBRA administration,

leave requests, salary reviews and increases, assisted with grievance

handling for the hourly workforce and all other general HR duties.

(Responsible for over 1,000 employees local/nationwide)

Collins & Aikman, Westland, MI (Manufacturing)

CEO Assistant December

1997-March 1998

Responsible for taking care of all incoming calls, faxes, and accounts

payable. Maintained and controlled confidential files and records.

Process letters, memorandums, and reports for Vice President of

Operations and staff. Order office supplies, make travel and lodging

arrangements, gather data and prepare regularly scheduled or special

reports. Assisted with Plant operations. All secretarial and general

office duties.

Education

Central Michigan University January 2010-April 2012

(Graduated)

Master's of Science Major: Human

Resource Administration

University of Phoenix August 1999-November

2002(Graduated)

Bachelor's of Science Major: Business

Management

References

Available upon request

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