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Customer Service Sales

Location:
Bronx, NY
Posted:
February 03, 2014

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Resume:

Sofia Sinanaj

Bronx, NY

acchou@r.postjobfree.com - 646-***-****

To obtain a position with a leading progressive company that will maximize my

skills developed through years of work experience in retail market.

WORK EXPERIENCE

Business Manager

La Prairie (Bloomingdales) - Hackensack, NJ - April 2013 to Present

Set and achieved personal and company's sales goals.

• Great communication and selling skills with ability to perform administrative duties and reports.

• Developed special events along with merchandising objectives.

• Educate the store teams and sales staff about the goals, visual merchandising

directives and product knowledge.

Skin Care/make up Consultant

SpaceNk [Bloomingdales] - White PLains. NY - White Plains, NY - May 2012 to April 2013

Strong knowledge of beauty and cosmetic products.

• Introduce customers to the latest products by offering samples, demonstrating their

use and explaining their benefits.

• Provide mini facials, apply makeup and advise clients on proper treatment of the skin.

• Continuously meet monthly sales goals.

• Keep account of inventory levels and restock when necessary.

• Maintain records of clients' needs.

• Provide excellent customer service communication and organization skills.

Skin Care Consultant

Clinique [Bloomingdales} - White Plains, NY - White Plains, NY - April 2007 to November 2011

Produced sales for Clinique by assisting clients in choosing the appropriate

makeup and skin care products.

• Completed 3 day training course in general skincare and use of Clinique products.

• Consistently named top seller after 6 months of hire.

• Reached annual sales goal of $195,000 by mid-year.

• Performed many successful makeovers on various clienteles with different ethnic

backgrounds.

• Responsible for the opening and closing of register, depositing money and maintaining inventory.

• Knowledge of "B-Connected" computer system to store client and sales

information and receive in store updates.

Freelance Sales Representative

LPG Inc - November 2005 to March 2007

Responsible for the sale of a home beauty product to major department stores

including Bergdorf Goodman, Saks 5th Avenue and Nordstrom's.

• Educated customers about the science of Endermology, which is used by the

Wellbox product.

• Performed demonstrational treatments on customers showing them how they can

improve wrinkles, cellulite and blood circulation using Wellbox.

Customer Service Representative

Neiman Marcus - White Plains, NY - October 2002 to June 2005

Responsible for customer service in retail merchandise, duties included answering

customer queries, problem solving and providing information on new merchandise.

• Provided support to the sales team, ensuring all sales and service objectives were

met.

• Worked with customers in the development of new accounts.

• Assisted in the training of new customer service representatives and associates.

Receptionist

Eiji International - New York, NY - April 2000 to September 2002

Responsible for answering multi-line switchboard and scheduling

appointments for high-end hair salon.

• Opened and sorted mail.

• Greeted visitors.

• Typing correspondence letters, memos and faxes.

ADDITIONAL INFORMATION

Skills • Negotiation and people management skills

• Highly flexible in a multi-task environment

• Customer service/quality focused

• Excellent Time Management

• Ability to establish rapport with clientele

• Problem solver

• Assertive and Innovative



Contact this candidate