Sofia Sinanaj
Bronx, NY
acchou@r.postjobfree.com - 646-***-****
To obtain a position with a leading progressive company that will maximize my
skills developed through years of work experience in retail market.
WORK EXPERIENCE
Business Manager
La Prairie (Bloomingdales) - Hackensack, NJ - April 2013 to Present
Set and achieved personal and company's sales goals.
• Great communication and selling skills with ability to perform administrative duties and reports.
• Developed special events along with merchandising objectives.
• Educate the store teams and sales staff about the goals, visual merchandising
directives and product knowledge.
Skin Care/make up Consultant
SpaceNk [Bloomingdales] - White PLains. NY - White Plains, NY - May 2012 to April 2013
Strong knowledge of beauty and cosmetic products.
• Introduce customers to the latest products by offering samples, demonstrating their
use and explaining their benefits.
• Provide mini facials, apply makeup and advise clients on proper treatment of the skin.
• Continuously meet monthly sales goals.
• Keep account of inventory levels and restock when necessary.
• Maintain records of clients' needs.
• Provide excellent customer service communication and organization skills.
Skin Care Consultant
Clinique [Bloomingdales} - White Plains, NY - White Plains, NY - April 2007 to November 2011
Produced sales for Clinique by assisting clients in choosing the appropriate
makeup and skin care products.
• Completed 3 day training course in general skincare and use of Clinique products.
• Consistently named top seller after 6 months of hire.
• Reached annual sales goal of $195,000 by mid-year.
• Performed many successful makeovers on various clienteles with different ethnic
backgrounds.
• Responsible for the opening and closing of register, depositing money and maintaining inventory.
• Knowledge of "B-Connected" computer system to store client and sales
information and receive in store updates.
Freelance Sales Representative
LPG Inc - November 2005 to March 2007
Responsible for the sale of a home beauty product to major department stores
including Bergdorf Goodman, Saks 5th Avenue and Nordstrom's.
• Educated customers about the science of Endermology, which is used by the
Wellbox product.
• Performed demonstrational treatments on customers showing them how they can
improve wrinkles, cellulite and blood circulation using Wellbox.
Customer Service Representative
Neiman Marcus - White Plains, NY - October 2002 to June 2005
Responsible for customer service in retail merchandise, duties included answering
customer queries, problem solving and providing information on new merchandise.
• Provided support to the sales team, ensuring all sales and service objectives were
met.
• Worked with customers in the development of new accounts.
• Assisted in the training of new customer service representatives and associates.
Receptionist
Eiji International - New York, NY - April 2000 to September 2002
Responsible for answering multi-line switchboard and scheduling
appointments for high-end hair salon.
• Opened and sorted mail.
• Greeted visitors.
• Typing correspondence letters, memos and faxes.
ADDITIONAL INFORMATION
Skills • Negotiation and people management skills
• Highly flexible in a multi-task environment
• Customer service/quality focused
• Excellent Time Management
• Ability to establish rapport with clientele
• Problem solver
• Assertive and Innovative