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Customer Service Nurse

Location:
Washington, DC
Salary:
Negotiable
Posted:
February 03, 2014

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Resume:

Jeri Elizabeth Parish

**** ** ********* ****

Portland OR 97215

971-***-****

acchjs@r.postjobfree.com

Experienced, caring professional seeking a challenging position where my extensive medical and practical experience will be fully utilized.

SKILLS

- Over 20 years practical experience managing acute illnesses and chronic, complex, multi-system disease conditions for adult population in hospital setting.

Strong analytical skills, capable of assessing conditions and implementing appropriate intervention.

- Able to multi-task, anticipate and prioritize needs in fast paced environment.

- Ability to remain calm and professional throughout clinical incidents.

- Resourceful problem solver capable of providing solutions to complex problems.

- Possess special sensitivity to meeting diverse needs in varied situations, relate well to people from a variety of cultures and economic conditions.

- Develop excellent rapport with patients, families, staff and physicians.

WORK EXPERIENCE

- Assessed and recognized urgent and emergent health conditions using psychologically and technically derived data.

- Set up and monitored invasive equipment and devices to include mechanical ventilators, specialized supplemental oxygen therapies and treatments, chest tubes, central lines and other venous access devices, pace makers and AICDs, ventriculostomies, various catheters and gastric tubes.

- Management and administration of specialized IV infusion therapies, titration of cardiac drips and insulin infusions, blood products, antibiotics, chemotherapy, sedation.

- Proficient clinical skills: IV Starts, pushes, medication administration, interpretation of lab values, EKG rhythms, cardiac monitors and hemodynamics, defibrillation, cardioversion.

- Thorough knowledge of code procedures, BLS/ACLS protocols, implementation of emergent resuscitation procedures.

Expertise in complex wound care, diabetes management, and pre and postoperative client teaching to an ethnically diverse population of clients.

WORK HISTORY

Self-employed Nurse Contractor

July 2008 to Present

Negotiated temporary contracts for delivery of primary nursing care to critically ill adults at various hospitals in Oregon and Washington. Contracts ranged from 6 to 36 weeks with experience at Portland Veteran's Hospital, Oregon Health Sciences University, Providence Health Olympia Washington, Kaiser Hospital Portland Oregon, St Francis Health System Tacoma Washington.

Various positions included Adult Critical Care in ICU, PCU, Emergency Department, Same Day Surgery and Interventional Radiology.

- Provided attentive care to patients with a variety of systemic health challenges.

- Demonstrated thorough understanding of pathophysiology and pharmacology of critically ill patients.

- Collaborated with all members of interdisciplinary team, therapists, social workers, doctors, and pharmacists.

- Recognized with contract extensions for demonstrating competence in critical care and excellent customer service.

Staff Nurse, RN

Providence St Vincent Hospital - Portland, OR

July 2006 to June 2007

Primary nursing care of 1 to 2 patients in adult ICU.

- Interaction and collaboration with staff, physicians and ancillary departments regarding patient care.

- Educated patients/families on health care needs, conditions, and options.

- Collection and interpretation of diverse clinical data including vital signs, lab results, wound progression.

- Care and maintenance of life-sustaining devices such as central lines, arterial lines, and artificial airways.

- Titration of continuous IV drips including insulin, narcotics, pressors, anti-arrhythmics, heparin, and blood products.

- Care of ventilated patients including blood gas drawing and interpretation, hemodynamic measurements and calculations.

- Performance of extensive clean and sterile dressing changes and complex wound assessment.

- Prepared patients for surgery, pre-op checklists, medications, lab and diagnostic tests.

- Experience with Pyxis medication distribution machine and computer charting, EChart, EPIC proficient.

Staff Nurse, RN

Samaritan North Lincoln Hospital - Lincoln City, OR

October 2001 to May 2005

Primary nursing care of 1 to 3 patients in 4 bed ICU and ER relief at small community hospital.

- Responsible for assessment and implementation care for patients with life-threatening illness, including acute congestive heart failure, myocardial infarction, drug overdose, trauma, respiratory failure, and gastrointestinal bleeding.

- Obtained and managed confidential information related to patient history and clinical condition in order to implement appropriate intervention.

- Assessed patient conditions and collaborated with healthcare team to provide quality care.

- Performed clinical tasks according to hospital policies.

- Leadership and preceptor experience training new staff.

- Worked in cooperation with attending physicians, staff and ancillary services.

Staff Nurse, RN

St. Joseph Hospital and Medical Center - Phoenix, AZ

September 1991 to September 2001

- Delivered a complete range of RN services and expertise at 450 bed, Level 1 Trauma Center.

- Staff positions in multiple clinical settings included Oncology (3 years), Neurology (1 year), Orthopedics (1 year), Urology (1 year), Critical Care Trauma (4 years).

Staff Nurse, RN

Hoag Memorial Hospital Presbyterian - Newport Beach, CA

June 1989 to August 1991

Primary care of 8 to 10 patients on GYU/Oncology unit.

PROFESSIONAL LICENSE/CERTIFICATES

RN License #RN00163454 issued by Washington Department Of Health

BLS Certification

EDUCATION

Associate of Science in Nursing

Rancho Santiago College - Santa Ana, CA

PERSONAL REFERENCE

Michael Montana

President/CEO

Advantage Nurse Staffing

Vancouver, WA

Phone: 503-***-****

Email: acchjs@r.postjobfree.com



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