Allison R. Novak

*** **** ******* ******

Pittsburgh, PA 15205

412-***-****

acchhz@r.postjobfree.com

Objective

Experience

To secure a position and contribute to your organization's success through the use of exceptional

abilities, administrative knowledge, customer service and multi tasking skills.

Over Short & Damaged Freight Representative.

2013 Vitran Express Ltd. Pittsburgh, PA

Managed key accounts providing control numbers and coordinating timely responses for the customer

to file a claim.

Customer interaction via phone and e mail.

Daily reports for freight delivery to customers on AS400 System.

Interacted with numerous departments and freight terminals to provide customers with appropriate

information.

Order Entry Specialist

2011 2013 Prominent Fluid Controls, Inc., Pittsburgh, PA

Processing orders using SAP System.

Doing change orders, rush orders upon customer request through Customer Service Department on a

daily basis.

Entering System and Project orders after reviewed by Engineering Dept.

Applying commission credits for Sales Associates when material sold within their appropriate

territory.

Assistant Inside Sales Supervisor

2003 2010 HumiSeal Division/Chase Corporation, Pittsburgh, PA

Entering and printing sales orders for Domestic and International customers.

Typing air shipment paperwork quotes, pricing, freight estimates.

Answering sales calls and taking high volume telephone fax orders.

Working on daily basis with Shipping Department and Production to make sure orders are shipped for

on time delivery.

Front Desk/ Patient Check In

2002 2003 Scott Christie and Associates, Pittsburgh, PA

Checking in patients for large ophthalmology practice.

Preparing charts and obtaining patient information and insurance information.

Entering patient information into computer, filing, answering heavy phones.

Secretary

2000 2002 UPMC Work

Partners, Pittsburgh, PA

Answering phones for the

Independent Medical

Examination Department.

Scheduling Physical

Therapy Visits for patients.

Preparing patient charts

for Doctors to review.

Entering patient

information into computer

as well as weekly reports.

Bank Teller

1993 2000 Laurel Savings Bank, Pittsburgh, PA

Opening and closing customer checking, saving accounts, IRAs and CDs

Deposits/Withdrawals dealing with heavy cash volume

Education Shaler Area High School, Pittsburgh, PA

1986 1990

General Study

Diploma

Skills Computer Skills: SAP, Microsoft Word, Excel

Secretarial Skills: Operating various office machinery

Customer Service Skills: Strong customer service background

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