Muhammad Ashfaq

*** ********* ****

Apt ***, Ballwin

Manchester,MO

*****, ****** *****.

Cell Phone: 314-***-****

Email: acchci@r.postjobfree.com

Linkedin: www.linkedin.com/pub/muhammad-ashfaq/26/4a4/883

Profile/Objectives

I’m the founder of VBOX, a social ecommerce Startup. I have MSc in Information Systems and Management degree

from Warwick Business School, University of Warwick, UK, MBA and BS-IT degrees with 5 years experience in

Business Analysis, Solution Design, Change Management, E-commerce, IT Project Management, System Deployment,

User Training and System Support. I’m seeking new challenges in IT System Designing and IT Management.

Work Experience

October 2012 – Present Founder VBOX

I’m founder of VBOX (www.livevbox.com). It’s a new social ecommerce website which provides facilities of live

video shopping from private users and business physical shops and offices. As founder, I perform;

Management and operation of company or product

Solution designing

Mobile app architecture

Software Architecture

Managing development of the product

SEO Management

Dealing with other businesses and investors

Marketing of the website

Website designing

Managing developers and staff

Nov 2011 – October 2012

Business Analyst (MIS)

I have worked as Business Analyst (MIS) with USAID, Pakistan on energy change management project

(www.pdip.pk). My role as Business Analyst includes;

Develop conceptual, logical and physical application models of business processes.

Identifying project stakeholders and user classes.

Developing functional requirements.

Developing non functional requirements

Process re-designing.

Translating the requirements into the desired system change.

Preparing business requirements documents.

Preparing SOPs, User Manuals for the new system

New systems support.

User Training on the systems.

Achiements:

Design and gave solutions for HR Information System for all the HR Processes of Electricity Distribution

Companies Pakistan.

Designed the HR Information System Requirements Document (To Be).

Prepared the HR ‘As Is’ for the Electricity Distribution Companies HR manual.

Design solutions for CRM/Commercial Processes/Processes Re-Engineering of Electricity Distribution

Companies Pakistan.

Design the Workforce Management solution and prepared the Workforce MIS Requirement Document.

Prepared the Standard Operating Procedures (SOPs) for the Operations Room, Material Requisitions.

Prepared the ‘User Manuals’ for Developed Workforce Management Applications.

Mar 2010 – Jun 2011

Assistant Manager IT

I have worked as Assistant Manager IT in telecom company Ptcl Pakistan (www.ptcl.com.pk). I was working as an

analyst on the CRM system. Main responsibilities were;

Support on Customer Care & Billing System

Requirement Analysis and Solution Design

IT Support Analysis

Backend Database Support

User Acceptance Test (UAT)

End User training

Version/patches deployment

IT/IS Audit

Dealing with stakeholders and vendors

Achiements:

Designed solutions to prevent the ‘Fake Orders’ processing in the CRM System.

Designed solutions for security of CRM and unfair usage of the IDs.

Designed solution for the CRM Help Desk processes and software application.

CRM process Re-engineering, Change Requirement Analysis of Commercial Products in CRM System.

Sep 2004 – Aug 2007 & Sep 2009 – Feb 2010

Information Technology Consultant

I have worked as an IT Consultant for Small and Medium Development Authority (SMEDA), Pakistan

(www.smeda.org). Main responsibilities were;

Meeting with clients to determine requirements

clarifying a client's system specifications, understanding their work practices and the nature of their business

travelling to customer sites

Liaising with staff at all levels of a client organization.

Giving independent and objective advice on the use of IT

Developing agreed solutions and implementing new systems

Presenting solutions in written or oral reports

Designing, testing, installing and monitoring new systems

Achiements:

Establishing different IT businesses.

Advising the companies on usage of IT.

Cost and benefit analysis for the IT systems.

Education and Qualifications

Jan 2014- Present

Postgraduate Certificate in Launching Startup Business

Harvard University

Sep 2007-Mar 2009

MSc Information Systems & Management

Warwick Business School, University Of Warwick, UK

Sep 2003-Sep 2004

MBA (Information Technology)

University of Peshawar, Pakistan

Jan 2000-Aug 2003

BSc (Information Technology)

University of Peshawar, Pakistan

Skills and Expertise

Technical Functional/Management

•

Programming Languages: C++, Java, Visual Basic Business Analysis

Databases: SAP/R3 (Client/Server); practically

• Solution Designing

work with SAP ERP Modules such as FI,CO, MM, SD,

PP. Oracle; PL/SQL, Oracle Developer 8i and Crystal

• CRM/ERP Analysis

Report.

Platforms: Windows 95/98/NT/2000/XP, UNIX/Linux • IT/IS Project Management

• System Integration

Others: VB Script, JavaScript, ASP, Web and Graphic

designing (Adobe Photoshop, Corel Draw,

• IT/IS Audit

Dreamweaver, Flash etc)

• IT/IS Consultancy

Networking: MCSE, CCNA (Course Work),

• Innovation

platform s 2000/NT, Linux

• Stakeholder and Vendor Management

Interest and Activities

I play and have played cricket from University of Warwick Men’s Cricket Club in English Cricket league. I’m an

active member of Warwick International Student Society, Warwick Volunteer Society and Warwick ISM Society,

British Alumni Association Pakistan (BAAP), and Warwick Pakistan Alumni.

Languages

English: Fluent

Pashto: Native

Urdu: Fluent

Danish: Learning

References

Can be provided on request.

Contact this candidate