Lewis VanLandingham

Sales Expertise & Client Service Leadership 614-***-**** - acch8o@r.postjobfree.com

acch8o@r.postjobfree.com

Summary

Lewis VanLandingham

**** ************ **.

Westerville, OH 43082

614-***-**** mobile

Optimizing Opportunities for Growth and Profitability

Sales Excellence: Accomplished in implementing solutions that increase sales and improve customer service.

Exceptionally well-versed in all aspects of strategic business development with an impressive track record of

developing new business, closing a million-dollar contract and expanding revenue streams. A hunter who

enjoys finding new opportunities.

Customer Service: Trustworthy, committed to achieving the highest levels of client satisfaction, and dedicated

to helping customers accomplish their goals. Decisive, strategic, and results-driven with an extraordinary talent

for building client relationships for the long-term.

Operational Success: Experienced in training, leadership, and motivation of sales teams. Proficient in Oracle

CRM On Demand, Lotus Notes, OpenOffice.org, and MS Office. Fast learner with proven ability to deliver

results quickly.

Core Competencies: Key Account Management, Staff Management & Coaching, Client Follow-Up &

Retention, Consultative & Solution Selling, Outside Sales & Marketing, Market Analysis & Research,

Customer Needs Assessment, Vendor & Contract Negotiation, Market Identification & Penetration, Product

Launch & Demonstrations, Marketing & Promotions.

Experience

Account Manager / Sales Consultant at Follett School Solutions

September 1999 - November 2013 (14 years 3 months)

Successfully sold books, audiovisual media, digital resources, classroom learning tools, early childhood

materials, and related value-added services to librarians, principals and curriculum leaders. Managed territory

of 1,400+ public, private, and parochial schools throughout 40 counties in Ohio. Typically met with 5+

decision makers per day, helping customers find the right resources to meet their needs and delivering

informative/persuasive presentations on maximizing website usage, advocacy and best library management

Page1

practices. Effectively demonstrated new and innovative products including online databases, pre-loaded

digital media players, pre-loaded computers, augmented-reality software, and Follett’s ebook solutions.

Effectively presented at district and regional professional development meetings as well as state and national

conferences.

• Grew territory to a peak of over 500% of total revenue prior to my start.

• Generated over $174,000 in additional orders by encouraging school districts to apply for

the Improving Literacy through School Libraries federal grant and helping them with needs analysis.

• Recognized as leading vendor for new school library opening day collections in central Ohio.

Primary or sole vendor at 91% of elementary schools and 74% of middle & high schools

• Invited as guest speaker to library collection development classes at Ohio Dominican University and Wright

State University.

Closed and serviced some of the largest orders in the company’s history, including:

• $4.5 million order for library books, delivered to over 145 schools.

• $330,000 order for English Language Arts literature adoption.

• $215,000 order for new school library, generated by coaching librarian on how to make the case for the

budget justification, when little or no budget was expected previously.

• $160,000 literature adoption order, successfully negotiating against competing offers.

19 recommendations available upon request

Account Manager at The Parker Group

November 1995 - September 1999 (3 years 11 months)

Tenaciously sold industrial electronic repair services throughout Ohio. Grew sales by leveraging strategic

relationships with maintenance staff, purchasing agents, distributors, and original equipment manufacturers

(OEMs); empowered reseller partners to sell PGI services. Delivered results include:

• Won and aggressively grew some of the company’s largest accounts, providing unsurpassed service to

major customers such as Lucent, Honda, GE, Makino, Hobart, Luigino's, Keebler, Dannon, and Showa.

• Consistently ranked among the top three sales reps in sales revenue; earned top score in technical product

knowledge.

• Closed $50,000 order with Lucent Technologies by expanding services to offer circuit board assembly.

• Saved the company $1,000+ per year by implementing new cost-effective fax solution.

Sales Manager at World Book Educational Products

1994 - 1995 (1 year)

• Top sales producer and recruiter in Central Ohio every month in 1995.

• Sold educational products to families and schools and organized lead generation events.

• Recruited, trained, and coached a team of full-time and part-time salespeople.

Advertising Sales Supervisor / Manager Trainee at Thomson Newspapers

1992 - 1994 (2 years)

Page2

Advertising Sales Supervisor. Times Recorder, Zanesville, Ohio

• Sold to major automotive and real estate advertising accounts and led staff of three.

• Increased daily classified revenues by 13.5% over previous year.

• Tripled add-on sales of ads into supplemental publication.

• Supervised a staff of three inside salespeople

Management Trainee. Star-Gazette, Hackettstown, New Jersey

Completed year-long training in advertising sales and newspaper management, mentored by publisher and

by each department head, learning every aspect of newspaper management.

Courses

Account Manager / Sales Consultant

Follett School Solutions

Professional Sales Skills, AchieveGlobal

Sales Manager

World Book Educational Products

Management & Leadership Development Program

Advertising Sales Supervisor / Manager Trainee

Thomson Newspapers

Partnership Selling

Management Trainee Program

Organizations

Digital Fusion, FIRST Robotics Team 1317

Fund Raising / Grant Writing Team

January 2012 to Present

Christian Home Educators of Ohio

2000 to Present

Ohio Farm Bureau

1995 to Present

Page3

Home School Legal Defense Association

2000 to Present

Education

University of Florida - Warrington College Of Business

Bachelor of Science, Business Administration, Marketing, 1988 - 1992

Activities and Societies: InterVarsity Christian Fellowship, Canoe and Rafting Club

Lincoln High School

Florida Academic Scholarship Graduate, College/University Preparatory and Advanced High School/Secondary

Diploma Program, 1984 - 1988

Skills & Expertise

Social Media

Customer Service

Microsoft Office

Strategic Planning

Sales

Marketing

Training

Databases

Account Management

New Business Development

Sales Operations

Selling

Sales Process

Children's Books

Public Speaking

Sales Management

Event Management

Solution Selling

Books

Advertising

Young Adult Literature

Library

Strategic Partnerships

Business

Communication

Management

Project Management

Teaching

Research

Microsoft Excel

Non-profits

Page4

Collaborative Problem Solving

Microsoft Word

Lotus Notes

Oracle CRM

Territory Growth/Development

Education

Partnership-building

Sales Prospecting

Adolescents

Integrated Library Systems

Engaging Public Speaker

Outlook

Computer Proficiency

Interviews

Probing

K-12

Key Account Relationship Management

Persuasion

Interests

My wife & kids, theology, education, bicycling hiking, canoeing, camping, gardening, management / leadership

training,investing, numismatics (coin collecting)

Honors and Awards

Century Club Award

Follett Library Resources

May 2013

104% of quota, Fiscal Year 2013

Charles Follett Award for Sales Excellence

Follett Library Resources

August 2009

Top 20 Account Managers (of 140), based on a ranking across all product categories.

President's Circle

Follett Library Resources

August 2005

Top 20 Account Managers (of 150), based on a ranking across multiple categories.

Account Manager of the Year, Mid-Atlantic Area

Follett Library Resources

August 2001

Top Producer in Region

Page5

Volunteer Experience

Education Committee Chair at Grace Presbyterian Church (OPC)

2011 - Present (3 years)

Camp Leader at Fountain of Life Christian School, Dominican Republic

July 2012 - Present (1 year 8 months)

Helped lead an English Camp for young adults. Established a library at the school.

Parent Volunteer at Columbus Crusaders

July 2010 - Present (3 years 8 months)

High School Football and Cheerleading program

Page6

Lewis VanLandingham

Sales Expertise & Client Service Leadership 614-***-**** - acch8o@r.postjobfree.com

acch8o@r.postjobfree.com

19 people have recommended Lewis

"Lewis is a man of integrity. I have seen him work though difficulties, always emerging a better person. Has

an engaging personality, is dedicated to any cause or job he is working on, and is determined to succeed in all

endeavors."

Jimmy Cadenhead, District Manager, FedEx Office, was with another company when working with

Lewis at Follett School Solutions

"Lewis reported directly to me for several years at Follett School Solutions. Lewis is an excellent account

manager who understands and applies consultative selling techniques in an extremely effective manner.

Lewis has a strong work ethic; he consistently exceeded expectations for field productivity. Lewis was able to

substantially increase sales across all product categories in a highly competitive territory. Lewis took the time

to understand his competitor’s strengths and weaknesses and he developed strategies to professional sell

around his competitors. Lewis will be an asset to any organization that is looking for highly effective sales

professionals."

Don Hayes, East Central Director of Sales/Follett Library Resources, Follett School & Library

Group, managed Lewis at Follett School Solutions

"Lewis is a tenacious champion of new ideas and is tireless in pursuing new opportunities. I had the pleasure

of working with Lewis for over 7 years at Follett and when introducing new products to our portfolio, Lewis

was always one of the first associates I would contact to get feedback from his customers. Because of his

strong relationships, he could always be counted on for solid customer responses and a big-picture

perspective on the feasibility of new product launches. It was a pleasure to work with Lewis and because of

his work ethic, professionalism, accountability and consistent production, I would eagerly endorse Lewis as a

solid addition to any sales organization."

Andrew Davis, Director, Early Childhood Products, Follett School Solutions, managed Lewis indirectly

at Follett School Solutions

"Lewis VanLandingham is a consummate sales professional committed to exceeding the customer's

expectations. Lewis's mix of intellect and tenacity are ideal attributes that foster incremental sales growth and

customer loyalty."

David Brooks, Sales Director, Follett Library Resources, managed Lewis at Follett School Solutions

Group

Page7

"Lewis has been very helpful to my INFOhio librarians throughout the last ten years. He has made many

presentations at our monthly meetings, introducing my librarians to many award winning materials, eBooks,

and materials to help them enhance their libraries to support the new Ohio Learning Standards and the

National Common Core Standards. He has also been very responsive in helping my librarians troubleshoot

any problems they may have encountered with their orders. We will all miss him at Follett and will look

forward to working with him again in whatever endeavor he chooses to pursue."

Mary Nemeth, Coordinator INFOhio Services, Metropolitan Educational Council, was with another

company when working with Lewis at Follett School Solutions

"I first met Lewis VanLandingham in 1999 and was buying from a competitor at that time, but switched to

Follett because of Lewis's strong work ethic, his expert knowledge, and his reliability. While teaching

undergraduate library science at Ohio Dominican University, I asked Lewis to annually speak to my

Collection Development classes. His professionalism was instantly recognized by all the students. Lewis

would be an asset to any organization."

Krista Taracuk, was Lewis's client

"I've known Lewis for the last 14 years as my Follett Account Manager, first when at Bexley City Schools

and now at ECOT. Lewis was always enjoyable to work with and eager to serve. He asked the right questions

and listened to our needs so that he could help us find the right solution. This was particularly important at

ECOT because he recommended a product that I had not considered as a solution to a major problem. He

suggested it and now we are in the process of purchasing and implementing this product. At Bexley, our

discussions were primarily about print materials, while our ECOT discussions were mainly about

technology-based solutions. He had a wealth of knowledge in both areas. Lewis showed adeptness in

introducing new products, both print and digital, and in navigating technology. It was a pleasure to work with

him."

Erin Newman, Librar/Media Specialist, Electronic Classroom of Tomorrow, was with another company

when working with Lewis at Follett School Solutions

"Lewis is the real deal! A road warrior with an unmatched energy level. I had the pleasure of shadowing

Lewis on sales calls. The relationships he was able to build are exlemplary. His customers have come to trust

him and rely upon him because of the very ethical and honest way he conducts himself."

Mark Dalpiaz, National Account Manager, Findaway World LLC, worked directly with Lewis at Follett

School Solutions

"Lewis worked start to finish with our district in our trade book adoption. He was service oriented and met

our needs perfectly. Lewis dotted all i's and crossed all t's. Excellent work!"

Steve Connaughton, was Lewis's client

"I had the pleasure of working with Lewis in my role as the Director of Curriculum and Instruction at Licking

Heights Local Schools. He was an invaluable resource as I updated and revived 5 school libraries. Lewis

Page8

helped me build entirely new collections and automate the library system using the Destiny software. When I

accepted my current position, Lewis was the first person I called to help start a school library."

Susan McLaughlin, NBCT, was Lewis's client

"As the person responsible for bringing on new products for the company I could always count on Lewis to

become familiar with the products, their underlying technology, and then educate his customers to the

benefits they would receive by adding them to their schools tool set for educating their students. Lewis has a

passion for what he does, insists on getting all the information he needs, and asking questions to get a better

understanding of what he is taking into the schools. His relationships with his customer are ultimately what

made Lewis a success and he is committed to serving them at a very high level. I wholeheartedly would

consider adding Lewis to any organizations team."

David McNamara, Director Business Development, Follett Library Resources, Inc., worked directly with

Lewis at Follett School Solutions

"Lewis is a very driven and outgoing sales professional, and is always willing to help out fellow colleagues.

He would be a valuable asset to any sales team."

Angela Hay, Account Manager, Follett Library Resources, worked directly with Lewis at Follett School

Solutions

"Lewis has provided valuable consultative services over the years through collection analysis and cultivation.

Additionally, Lewis is professional, kind and courteous, often times, calling to check in just at the perfect

time. Even after Lewis began servicing another territory, he still made time to help me."

David Stoll, was Lewis's client

"Lewis' product knowledge and ability to align products/services with the customer's needs makes him one

the best at what he does."

Lindsey Vindel, Account Manager, Follett Library Resources, worked with Lewis at Follett Library

Resources

"As a colleague of Lewis for more than 7 years, I can certainly attest to his expertise, integrity, and tenacity.

Lewis is well liked by his customers, managers, and peers. On many occasions we successfully collaborated

on business development strategies and best practices. I find him to be forward thinking, adaptable to change,

and positive in his attitude. I would recommend Lewis VanLandingham to any organization considering a

business partnership."

Kimberly Langenderfer, Account Manager, Follett Library Resources, worked directly with Lewis at

Follett Library Resources

"Lewis is driven to ensure customer satisfaction, and is extremely effective in helping customers solve

challenging issues. As a colleague, Lewis served as a mentor to me as we worked cooperatively in separate

Page9

divisions of the company. He is an asset in every way."

Jeffrey Sweet, Automation Consultant (Outside Sales), Follett Software Company, worked with Lewis at

Follett Library Resources

"Lewis is an outstanding sales professional who exceeds quota and expectations year after year. He is a true

asset to our organization and his customers have a very loyal following."

Lora Haddix, Account Manager, Follett, worked directly with Lewis at Follett Library Resources

"Lewis's reputation in the industry exemplifies his commitment to customer service. Having worked

alongside Lewis it's clear that his customers thoroughly enjoy working with him. Over and above his

exemplary customer service is the breadth of his industry knowledge."

Kevin S Waugh, Portfolio Solutions Manager, Follett Educational Services, worked with Lewis at Follett

Library Resources

"I've worked with Lewis for the past 7 years. He has provided tremendous insight into developing my library

collection, for my K - 12 academy community. Lewis has been extremely professional in encouraging the

resources available for my students and staff through Follett. Lewis has gone above and beyond a typical

representative at Follett. He has given personal one on one time to show me how to use the technology to

behoove my student population. He knows his products, the technology and his customers. I highly

recommend Lewis as he will extend himself to best serve the people he serves."

Billie Hoag, LMS, Fairfield Christian Academy, was with another company when working with Lewis at

Follett School Solutions

Contact Lewis on LinkedIn

Page10

Contact this candidate