Miranda B. Ingram

**** ******* **** **

Oakwood, GA 30566

E-mail acch8l@r.postjobfree.com

205-***-****

Objective

To obtain a challenging position using my knowledge, skills, abilities, and

experience with the opportunity for professional growth based on

performance.

Education

Virginia College at Birmingham, Birmingham, Alabama

Associate of Applied Science-Administrative Office and Medical Management

Bachelor of Arts- Business Management

Master of Business Administration

Jefferson State Community College, Birmingham, Alabama

Pharmacy/Microbiology Major

December 1982 - December 1985

Tuskegee University, Tuskegee, Alabama

Biology Major

September 1981 - May 1982

Certifications

HACCP Certified - Randolph Associates Inc. & International HACCP Alliance

SQF Practitioner -The Center for Public Health

Education/NSF International

BRC Certification- Process Management Consulting

Work Experience

Complex Quality Assurance Manager

Koch Foods

March 2013- Present

The primary responsibility of the Complex Quality Assurance Manger is to

ensure compliance with all regulatory and customer requirement while

maintaining product safety and quality. The Quality Assurance Manager will

develop and manage Quality Assurance programs and activities that will

ensure compliance with company policies, food safety standards, government

regulations, and industry best practices including GMP and HACCP.

. Oversee and ensure compliance with all quality programs including the

writing and reviewing of the HACCP plans, SOPs, and SSOP's

. Assure regulatory compliance for the complex.

. Manage all Quality Assurance and HACCP Managers

. Serve as a primary contact person for customers for quality related

issues.

. Attend all customer/third party audits and ensure internal monthly

audits are being conducted in including sanitation, GMP, and

operational audits.

. Schedule any training that needs to be completed and assist with

training employees for Food Safety.

. Contact suppliers when their product is out of compliance.

. Attend a weekly conference call with Corporate Director of QA, and

other Quality Managers.

. Attend daily management meetings, Food Safety meetings and company

wide meeting/trainings when scheduled.

. Communicate regularly with USDA on regulatory issues and upper plant

management in regards to quality and food safety trends and changes.

. Created programs and adjoining forms for quality and food safety

programs.

. Verify yearly HACCP assessments of all Food Safety related programs

and all FSA (Food Safety Assessments) conducted by FSIS

. Liaises with customers' auditors and ensuring the execution of

corrective action and compliance with customers' specifications.

Quality Assurance Supervisor / HACCP Coordinator

Windsor Foods

October 2010-March 2013

Primary responsibility is to assure that all food safety and quality

standards are met for all products produced, monitor quality policies,

standards, specifications, and implement changes as needed to guarantee

the highest level of food safety, sanitation, quality, and customer

satisfaction. Also, direct the implementation of new technologies,

processes, improvements, and quality programs to ensure the relentless

commitment to continuous improvement. And provide technical expertise and

maintain surveillance over quality assurance activities.

1) Help establish, with the assistance of the Quality Assurance Manager and

the Quality Assurance Team, technical controls and procedures to ensure

that production of Windsor Foods products meet established company,

customer, and regulatory standards. This includes but is not limited to:

Product specifications; Quality Assurance Policies and Procedures; Product

Defect Allowances; Good Manufacturing Procedures; HACCP plans; Sanitation

Standard Operating Procedures.

2) Is the SQF Coordinator, and is responsible for compliance, audits, and

corrective actions when needed.

3) Under the guidance of the Quality Assurance Manager, directs and

coordinates plant quality controls. This specifically includes:

. Monitoring of production activities on a daily basis.

. Daily review of all documentation pertaining to product quality and

food safety to ensure that product is produced within specification

and that any corrections/restraining's needed are addressed.

. Coordinates the testing of raw materials.

. Coordinates the testing of finished product.

. Keeps and maintains a gold standard for all product formulas.

. Completes shelf life studies on all products to establish maximum

shelf life limits. Evaluates aged product for acceptability and issues

shelf life extension to the appropriate personnel.

. Checks schedule for issues such as allergens and gives direction for

quality or food safety issues.

. Coordinates daily product evaluations and investigates any

unacceptable findings.

. Establishes and creates specifications, check sheets and tolerances in

the Electronic Monitoring System (CDC) for all quality and food safety

attributes.

. Responsible for documentation and communication of QA Control Notices

and holds.

. Evaluates all products with quality concerns and recommends

disposition.

. Evaluates co-packed products until they are established and approved.

Informs co-packer of any issues or concerns and works with co-packer

to resolve matters.

. Coordinates with R&D, required samples to be sent to customers.

. Investigates customer complaints and issues corrective actions if

necessary. Sends replies to customer where needed. Keeps an accurate

customer complaint log.

. Inform USDA of schedule changes and hold/dispositions of regulatory

product.

. Conducts and coordinates mock recalls when required.

. Assists with customer audits and customer requested information.

. Prepares the monthly KQI report for Oakland.

Quality Assurance Supervisor

Wayne Farms, LLC

August 2007 - October 2010

Primary duties include assuring the food safety and specifications of

products and processes by enforcing quality policies, procedures and

standards. Responsible for planning, scheduling, and organizing the QA

technicians to meet all job requirements while adhering to product

specifications, GMPs, SSOPs, HACCP and governmental requirements.

Responsibilities and Tasks:

- Under direction of the QA Manager, supervises QA activities and monitors

product quality and workmanship in manner consistent with the standard

operating procedures of the company.

- Carries out supervisory responsibilities in accordance with the

organization's policies and applicable laws.

- Responsible for the day-to-day coordination and work assignments for the

department.

- Responsible for monitoring overall department performance.

- Responsible for hiring and development of direct reports to include:

Training employees; planning and assigning and directing work; appraising

performance; rewarding and disciplining employees; addressing complaints

and resolving problems.

- Conducts all Company and/or governmental required tests to insure a

quality product is being distributed, including utilization of accepted

quality level (AQL), moisture, temperature, net weight tests and etc.

- Maintains filing/record system of QA checks and other documentation

required by USDA and/or Company.

- Participates in development and implementation of new policies,

procedures and/or programs, and verification of the said system.

- Works regularly with Shift Manager and other departmental supervisors in

an effort to develop and maintain most efficient quality assurance

procedures for respective areas.

- Adheres to the corporate Recovery and Recall plan and performs required

mock trials of the plan to ensure effectiveness of the facilities actions

to recover it products as o outlined in the plan.

- Identify and analyze problems in order to facilitate solutions.

- Daily interactions with USDA/FSIS personnel. Conduct process and plant

audits.

- Oversight of Laboratory practices with bench work, as needed.

- Maintain economic use of supplies, equipment required for departmental

operation, and employee's time.

- Fulfills any duties or responsibilities requested by QA Manager, Director

of QA, Operations Manager and/or other management personnel.

Quality Assurance Supervisor

Marshall Durbin Food Corporation

September 2006 - August 2007

Manages activities of Quality Assurance departments in a manner which

ensures consistent product quality and food safety of all products

produced.

Implement QA and HACCP processes and procedures to monitor incoming raw

materials, production, and products to ensure compliance to all regulatory

company requirements and specifications and acts as a catalyst for leading

continuous quality improvement. Supervises the activities of the quality

assurance departments in a manner that keeps management fully informed and

assists in achieving quality goals.

Maintain open communications with plant and marketing staff to ensure

quality standards meet or exceed customer demands; Develop a professional

working relationship with USDA staffs.

Quality Control Manager

Marx Brothers, Inc., Birmingham, Alabama

March 2002- September 2006

Responsibilities include managing the process of the product, monitoring

the incoming of raw ingredients, conducting analysis of incoming and

outgoing product and implementing the HACCP (Hazardous Analysis Critical

Control Points) and GMP (General Manufacturing Practices) Programs. Duties

also include administration of pest control program and lab testing,

managing and communicating all quality issues with outside companies,

agencies and customers. Advise and operate the Quality Control Department.

Develop and institute Quality Control test procedures. Conduct regular GMP

Training sessions. Train and supervise employees in the sanitation

department. Operate a hold/release program for out of standard product.

Monitor product process controls and conduct plant systems audits. Perform

various tests on raw ingredient and finish goods to ensure product quality

and safety. Verify that all test results sent to a laboratory meet our

standards. Supervise and coordinate HAACP team meetings. Work with

employees to achieve high scores on government, corporate customers and

third party audits.

Machine Operator

Samsonite Commercial Furniture, Birmingham, Alabama

August 1998- October 2001

Responsibilities included producing high quality and quantity office

furniture in a fast pace multi-task manufacturing setting. Operated a rivet

machine and assembled a variety of different office, school and

recreational chairs.

Quality Assurance Technician/Lab Technician

ConAgra Poultry Company, Birmingham, Alabama

June 1993 - April 1997

Responsibilities included lab functions such as testing for free fatty

acids, aerobic plate count, staph, E-coli, coliform, yeast, and mold. Also,

responsible for lab equipment, sterilization and managing lab supplies

inventories. Manufacturing duties included administration of pest control

program, preoperative inspections, and processing the inspections for

quality parameters such as accuracy on chicken, product temperatures,

batter viscosities, and the percentage of predust/batter/breading. Also,

coordinated USDA and PQC checks that included net weights, solution

absorption, total breading pickup, and the percentage of marinating

injection.

Quality Control Technician

Tyson Foods, Inc., Blountsville, Alabama

July 1988 - June 1993

Duties included assembly work, monitoring and collecting data on production

lines, monitoring production operations. Coordinated USDA PQC checks that

included net weights, solution absorption, total breading pickup, and the

percentage of marinating injection.

References Upon Request

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