M I C HAEL JAMES GRADY
North Quincy, MA 02171
acch5l@r.postjobfree.com
P rofessional Summa ry of Qualifications
• 25 years of professional phone service
• Businesslike, Hard-Working, Team Player
• Self-Motivated, Confident, Courteous
• Trustworthy, Honest, and Very Flexible
Work Experience
M an ager and on Phone Representing sales reps
O asis T ravel South Daytona Beach, F L
01/02 to 11/13
• Closed phone reps’ sales T.O. (take over) for reps that could not close their
own
deals
• Organized and delegated hundreds of leads daily to the appropriate
representatives for the calls
• Answered marketers’ questions about telemarketing and closing sales
• Managed room and sales f loor to help staff of 50 employees grow and succeed
M an ager of Sta rt-ups
Watson Ente rp r ises New York, NY
05/90 to 12/01
• Sold different business opportunities, and product services across the east
coast experimenting with selling different i tems
• Acquired knowledge about every aspect of setting up an office from the
beginning to the end, including renting offices, setting up logistics and
f inding proper management
• Traveled and set up telemarketing offices in 10 states along the east coast
Laborer/Salesperson
J KS Flooring C anton, MA
03/85 to 04/90
• Inventoried and stocked materials in warehouse
• Installed carpet, wood and ti les per customers request
• Studied all aspects of f looring to get product knowledge
• Measured and sold all materials, visited job sites, measured and sold the jobs
on the spot
Education
N orth Reading H igh School N orth Reading, MA
G raduate 1983