J ennifer Eusterbrock
Wichita, Kansas 67206
Cell: 402-***-****
acch58@r.postjobfree.com
www.linkedin.com/pub/jennifer-eusterbrock/1a/451/b11/
Business Development Professional with Experience in Long Term Care
Goal driven and customer focused account manager with over thi r teen years of
successful sales experience with demonstrated ability to develop and retain
extended term clientele.
“ Jennifer, you have been outstanding to work with the last several years….I can’t
t hank you enough for the wonderful service you have given me.” –Craig Stedry,
B lackthorne Realty
B 2B Cold Calling Client Development Up selling Client Retention Customer
Service
COX Business Communications Omaha, NE March 2007 to Present
I nside Sales
Responsible for new acquisition, servicing and maintaining a base of small to medium sized
business customers who purchase telephony, data, and video services.
o I nside Sales Representative
o Responsible for developing and maintaining relationships with small and
medium sized business customers to assist with digital telephony, data, and
v ideo service solutions.
o Responsible for developing and maintaining strategic account plans.
o Ensure product pricing reflects corporate assigned ROI performance levels.
o Remain current on technical information regarding digital telephony, data,
and video products and offerings, Customer Premises Equipment (CPE),
networking, and sales skills.
o Perform on-the-job t raining for new sales people in my department.
I ndustrial Fabrics Association I nternational Roseville, M innesota
January 1999 to February 2007
Advertising Account Manager
o Portfolio sales across six t rade publications for the industrial fabric markets.
Developed book of business to include over 250 accounts globally while
p rospecting for new clients utilizing web based marketing, cold calling, and
t rade show networking.
o Averaged 15% annual sales increases through creative writ ten and oral sales
p resentations, as well as, expanding size and frequency of advertisements.
o Led development of customer advertising content and design.
o Managed promotions of t rade journals. Collaborated with magazine editors in
i dentifying industry t rends, marketing strategies and determining issue
content.
Abby Blu Temporary Agency M inneapolis, M innesota January 1996 to
D ecember 1999
Account Manager
o Actively recruited candidates for assigned retained searches.
o Interviewed potential candidates for various positions in the paralegal and
administrative assistant sectors.
o Determined appropriate and successful placement of candidates through
conducting behavioral interviewing and thorough candidate background
screenings.
o Responsible for collection of client fees and maintaining client base through
p rovision of above standard customer service.
Good Samaritan Health Care Center Golden Valley, M innesota January 1991 to
D ecember 1995
T herapeutic Recreation Assistant
o Planned and led daily recreational activities for up to eighty long term care
r esidents.
o Developed quarterly patient care plans.
o Developed monthly facility wide activity plans.
o Assisted creating facility monthly newsletter.
Education
Kansas University
Bachelor of Ar ts