Joann Gabriel

***** ********* ** - *******, ** **053 accgz2@r.postjobfree.com

- 832-***-****

WORK EXPERIENCE

8th Grade Reading

Houston ISD – Houston TX- August 2013 – Currently

• Developed lesson plans based on curriculum

• Designed activities to enhance instruction

• Created a classroom environment conducive to learning

• Assist administration in implementation of policies/rules

6th Grade English/Language Arts

Waco ISD - Waco, TX - August 2012 to June 2013

• Developed lesson plans based on curriculum

• Designed activities to enhance instruction

• Created a classroom environment conducive to learning

• Assist administration in implementation of policies/rules

6th Grade English/Language Arts

Waco ISD - Waco, TX - June 2009 to June 2011

• Developed lesson plans based on curriculum

• Designed activities to enhance instruction

• Created a classroom environment conducive to learning

• Assist administration in implementation of policies/rules

Customer Service Rep

Convergys - McGregor, TX - December 2008 to May 2009

• Open/maintain customer accounts

• Resolves product/service problems

• Recommend products/services

Fitting Room Associate

Wal-Mart - Mesquite, TX - August 2008 to November 2008

• Provided assistance to customers trying on clothes

• Answered multi-line phone/directed calls to correct departments

• Provided support to the sales floor

Substitute Teacher

Mesquite ISD - Mesquite, TX - January 2008 to November 2008

Medical Claims Data Entry Operator

Generation Career Center - Richardson, TX - October 2007 to December 2007

Process Medical Claims

Receptionist/Administrative Assistant

Trophy Nissan - Mesquite, TX - April 2007 to June 2007

• Answered Multi-line phone

• Scheduled Appointments

• Printed/Organized necessary paperwork

• Made outbound calls to confirm appointments

• Verified Warranty information for customers

• Transferred calls accordingly

Clerical Assistant/ Medical Records Retrieval

EMSI - Waco, TX - February 2006 to March 2007

• Made outgoing calls to hospitals/doctor's offices to obtain medical records

• Contacted potential new hires

• Trained new employees

• Filed, copied, faxed and provided other assistance as needed

• Assisted with payroll

• Maintained team production on excel spreadsheets

Certified Nursing Assistant

Home Health - Woodway, TX - August 2004 to August 2005

• Assisted with dressing, bathing, and other hygiene care

• Prepared meals and maintained clean environment

• Ran personal errands as necessary

• Ensured patient arrived at all doctor's appointments

Secretary

The Dwyer Group - Waco, TX - January 2003 to July 2004

• Answered multi-line phones and transferred accordingly

• Filed, typed, faxed, created, and copied documents

• Followed up with clients

• Met deadlines and assisted other departments as needed

Secretary

A and G Autosales and Recovery - Mound Bayou, MS - June 2000 to June 2002

• Answered multi-line phones and transferred accordingly

• Filed, typed and made copies as needed

• Ordered parts, processed payments and scheduled repairs

EDUCATION

Bachelor of Business Administration

Colorado Technical University - Colorado Springs, CO

January 2006 to March 2007

ADDITIONAL INFORMATION

SKILLS

Microsoft Office, Microsoft Outlook, AS-400, 70WPM

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