Susan A. Golden

**** ********* *****

Glenview, IL 60025

847-***-****

accgrj@r.postjobfree.com

SUMMARY

. Five plus years of diversified administrative support experience

. Encompassing the ability to anticipate needs and consistently surpass

desired results within a challenging work environment

. Experienced with legal, marketing, and finance in a large corporate

setting

. Additionally skilled in communicating with employees and clients of

all levels of experience, education, and knowledge

. Personable and approachable

. Proficient in Microsoft Word, Excel, Power Point, Outlook, and Lotus

Notes

WORK EXPERIENCE

Patent Assistant, Motorola Solutions, Schaumburg, IL

Oct 2013 - Dec 2013

temporary position through Premier Systems.

Successfully performed a full range of administrative support to three

Patent Specialists. Consistently assumed increasing responsibilities to

meet the demands of a busy, fast paced office.

. Provided administrative support to Patent Operations team including

scanning, profiling, and archiving of paper patent-related documents

. Scanning of tax receipts and saving in WorkSite under individual

docket number and country

. Query docket number in IPManager in order to retrieve Form Letter to

attach to corresponding Letters Patent

Executive Assistant, ITW, Inc. Glenview, IL,

March 2013 - May 2013

temporary position through Hire Excellence.

Successfully performed a full range of administrative support to Vice

President of Intellectual Property and three Patent Attorneys. Consistently

assumed increasing responsibilities to meet the demands of a busy, fast

paced office.

. Initiated the creation of customized Excel 2007 spreadsheet with

hyperlinks to patents and their corresponding inventors

. Initiated the creation of customized Excel 2007spreadsheet with

hyperlinks to applications for patents that are listed on the US

Patent Office web site (PAIR)

. Assisted with development of an invitation to inventors to attend

annual Patent Society Meeting in Barcelona Spain to honor them for

their inventions

. Worked on special projects for Patent Attorneys

. Assisted in the development of individual personalized patent plaques

to be presented to inventors

AMERICAN ASSOCIATION OF ORAL

Aug. 2007 - July 2011

AND MAXILLOFACIAL SURGEONS, Rosemont, IL

Executive Assistant

Worked closely with the General Counsel and Staff Attorney to track

Commission correspondence, helped maintain a confidential filing system for

Commission cases, and assisted in the development and administration of

quarterly Commission meetings, including set-up, preparation of agendas and

supporting materials. Entrusted with confidential and sensitive

information.

. Initiated the creation of customized Excel 2007 spreadsheet with

hyperlinks to documents and independently maintained in order to track

commission cases

. Initiated the creation of a password protected compact disc containing

highly sensitive material to mail to each commission member rather

than sending hard copy of hundreds documents while keeping down cost

of paper and US postage, also eliminating the burden for the

commission members of carrying of hundreds of hard copy documents to

their meetings

. Initiated the development of a PowerPoint 2007 seating chart for large

in-person meetings in order to maintain organization and efficiency

. Made travel arrangements and completed expense reports

. Created complex reports including bookmarks and hyperlinks using Word

2007

ASTELLAS PHARMA US, INC., Deerfield, IL Sept. 2001 - Mar. 2007

Senior Administrative Assistant

Successfully performed a full range of administrative support to four

paralegals. Consistently assumed increasing responsibilities to meet the

demands of a busy, fast paced office. Entrusted with confidential and

sensitive information.

. Started as a temporary employee; converted to their payroll in 2002

. Assumed additional responsibilities and provided administrative

support to one attorney during her assistant's temporary absence, with

no disruption to other duties

. Assisted the Grant Coordinator by processing all grant letters and

applicable contract correspondence

. Initiated the creation of a customized Excel spreadsheet with study

sites and various business groups and independently maintained in

order to track outstanding contracts

. Initiated the development of Excel 2007 spreadsheet for assignment of

contract requests, organized and color coded to respective paralegal

. Made travel arrangements, initiated the development of a complete

travel itinerary, and completed expense reports using Concur

. Gained reputation throughout department for ability to proactively

anticipate needs of busy staff. Frequently named as go-to person for

extra projects

ZENITH ELECTRONICS CORPORATION, Glenview, IL Sept. 2000 - June 2001

Administrative Assistant - Temporary Assignment

Provided administrative support to Senior Vice President of Marketing and

staff.

. Scheduled meetings and planned menu

. Coordinated travel arrangements and completed expense reports using

Concur

. Prepared outbound correspondence from executive office

. Proactively ordered office supplies as needed

. Consistently anticipated needs of busy staff

PROFESSIONAL SKILLS

. Communicates effectively and listens well

. Understands that flexibility is important in dealing with various

staff and appropriately adjusts to different situations

. Works independently and takes on appropriate responsibility for

getting the work accomplished in a timely and effective manner

. Continues to seek improvement in knowledge and skills

. Certified Accomplished Speaker of Toastmasters International

. Company-sponsored training in Microsoft Word, Excel, Power Point,

Outlook, and Lotus Notes

Contact this candidate