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Customer Service Manager

Location:
San Antonio, TX
Posted:
February 01, 2014

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Resume:

Travis W. Johnson

**** ********* **. *** *******, TX, 78217 210-***-****

accgix@r.postjobfree.com

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SPECIAL SKILLS

Microsoft Office; Type 35 WPM; Accuracy and precision with exceptionally

close attention to detail; Comprehension of the principle of maintaining

logs for future reference; Excellent customer service and communication

skills; Talent to recognize repeating patterns; Proofreading; Editing; Data

Entry; Bookkeeping

WORK EXPERIENCE

2013 - 2013 Wok This Way San

Antonio, TX

Expeditor:

Ensured that food orders are completed according to presentation standards

Maintained health and safety standards

Mediated concerns between management and wait staff

Directed kitchen runners and wait staff who are delivering completed orders

Relayed food orders between wait staff and kitchen staff

2010 - 2012 Domino's Pizza

San Antonio, TX

Assistant Manager:

Supervised a team of up to 7 people

Trained new team members

Resolved issues with customers as they arrived

Ensured that health, safety, and security standards were followed

Organized, stocked, and rotated merchandise

Was responsible for store opening and closing

Completed 'End of Day' and 'End of Week' reports

Customer Service Representative:

Spearheaded campaign to reduce cost and increase profit

Provided customers with information about menu

Assisted customers in placing orders

Entered and maintained accurate customer information

Operated a cash register

Assisted in store cleaning and closing

2008 - 2009 Valero Corner Store

San Antonio, TX

Customer Service Representative:

Assisted in sales

Provided customers with information on fluctuating sales prices

Organized, stocked, and rotated merchandise

Posted new displays on a monthly basis

Operated a cash register

Was responsible for store cleaning and closing

2008 - 2008 Skateland East San

Antonio, TX

Customer Service Representative:

Operated a cash register

Served customers food and beverages

Organized, stocked, and rotated merchandise

Bussed tables and washed dishes

EDUCATION

North East Lakeview College San

Antonio, TX

Business Administration, AA Program

Phi Theta Kappa

Douglas MacArthur HS

Graduated 2009

President's Award for Academic Excellence

President's Honor Roll

REFERENCES

NAME COMPANY TITLE PHONE # REF. TYPE

Gracie Skateland East CEO 210-***-**** Professional

Martinez

Lance Manion Valero Corner General 210-***-**** Professional

Store Manager

Candace Domino's Pizza General 210-***-**** Professional

Johnson Manager

Joao Chavez Wok This Way General 505-***-**** Professional

Manager

Kristin Worley Wok This Way Coworker 210-***-**** Professional



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