Kecia Miller

Cordova, TN. *****

901-***-****

Background: Results driven leader with a vision, determination, and proven track record to establish

effective shipping operations in a medical product manufacturing and distribution setting. Experienced

repeated success in planning improvement while balancing multi-site operations. Extensive experience in

implementation, maintenance, and adherence to ISO and QSHE standards. Strong background in project

management and problem solving to drive and develop corrective actions and improve standards and

measurables.

Areas of Expertise:

Green Belt Training focused on Shipping Disciplines

Shipping, Receiving, Purchasing, and Inventory

Distribution Quality Control and Assurance

Operational Efficiency

Professional Experience:

Shipping Supervisor Medical Action Industries Gallaway, TN 2004 to Present

Duties:

Directed daily activities to ensure safe, secure, clean, and fair work environment for associates.

Conducted orientation training for new hires. Assessed training needs and provided additional training as

warranted.

Performed performance reviews. Prepared development and objective plans for individual employees.

Managed and conducted daily shift turnover meetings.

Reviewed orders. Ensured adherence to Customer P.O. requirements. Coordinated supplementary

actions such as certifications, special loading patterns, product identifications, and communications.

Responsible for planning the upkeep, access, and maintenance of required tools for assigned tasks.

Developed daily work plans. Monitored and adjusted as needed to balance workloads, eliminate late

shipments, and prevent unplanned overtime to exceed daily measurables.

Compiled weekly forecasting and planning to meet budget requirements.

Adhered to internal protocols to maximized quality and productivity. Communicated and enforced

standards to direct reports to maintain cGMPs.

Participated in corrective action teams through CAPA guidelines. Responsible for observations, data

collection, and establishing improvements to standard operational procedures. Responsible for

monitoring adherence and gauging effectiveness of changes.

Participated in scheduled inventory events. Ensured inventory integrity by driving timely and accurate

receiving, picking, and shipping transfers.

Coordinated shipment of manufactured product to sterilization services. Interfaced with Quality on

incoming inspection of raw materials for manufacturing and finished goods for distribution. Enforced

FIFO on product subject to expiration dates. Coordinated handling product with special storage

requirements such as light and cold/heat sensitivity.

Supplemental Education and Training:

Dyersburg State Community College

University of Alabama Huntsville

Six Sigma Green Belt Training

OSHA

QSHE

WMS Systems: Wise, AS-400, MARC, SAP

Software: Excel, Vista, Outlook, PowerPoint

MHE Experience: Cherry Picker, Reach Truck, Sit Down (gas & electric), manual and electric pallet

jacks, and double deep reach truck

References: Upon Request

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