Customer Service Sales
Resume:
GONZALEZ
Atascosa, TX 78002
Email: accgab@r.postjobfree.com
OBJECTIVE: Experienced small business owner who enjoys challenge seeking opportunity to learn and improve skills in HVAC and or Logistics/Dispatching
SUMMARY OF QUALIFICATIONS
Experienced Small Fleet Owner
Negotiations and bidding on contracts
Experience in Occupational Safety and Health Administration OSHA)
Managed logistics of Hazmat materials
Extensive knowledge of Department of Transportation Regulations
Trained personnel on various heavy load equipment
HVAC experience for residential and commercial
PROFESSIONAL HISTORY AND ACHIEVEMENT
05/2013 – Present, Sales Consultant
181 South Homes, San Antonio, Texas
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Tour potential home buyers throughout the community building value in our lifestyle
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Demonstrate homes and posses excellent closing abilities.
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Make phone calls to leads and follow up with potential customers.
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Effectively communicate by email and set appointments.
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Provide top level customer service before and after the sale.
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Maintain resident relations to encourage referral business.
• Experience in mortgage-backed securities
• Experience in securitization of other financial instrument
02/2012-09/2012 Driver Manager Dispatcher
Spirit Truck lines, San Antonio, Texas
Managed/dispatched 23 drivers to oil fields
Utilized the McLeod program to dispatch and monitor drivers
Update status in a transportation management system and using
A satellite communication system
Reviewed safety situations and standard conditions, relaying information to drivers
Booked Freight as needed, worked alone in overnight office
Making judgment decisions in load acceptance, equipment
utilization as well as associate safety
08/ 2011–11/2012 Sales Marketing
Sports Play Magazine, San Antonio, Texas
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Assist with development and distribution of San Antonio magazine publications.
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Sell ads for publications and ad space.
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Perform cold calling to get the attention of possible clients.
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Visit businesses to inquire about advertising sales.
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Present different options to client, including images, designs, and font sizes.
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Build relationships with clients.
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Understand the needs of each client.
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Know all advertising options.
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Keep abreast of changes within the publication's demographics.
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Use statistics in sales pitch.
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Perform extensive research on clients and competitors.
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Convey ad changes and discrepancies to copywriter.
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Perform research on trend analysis.
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Focus on growing existing accounts and acquiring new clients.
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Make sales presentations.
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Sell general or direct response print ads to a weekly or monthly publication.
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Generate and describe creative, results-focused marketing concepts to a diverse client base.
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Handle incoming inquiries to buy ad space.
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Book sales appointments.
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Present sample ads to the client.
09/1986-12/2011 Small Fleet Business Owner/President
OG Transports, San Antonio, Texas
Managed key members of 10 Drivers, 2 Mechanics and one Receptionist
Leading provider for acquiring contracts and negotiating with clients
Providing services such as transportation, inventory management, pack, pick and flow through operations.
Effective communication with vendors and key staff
Maintained all fiduciary reports for the company
Abide by all OSHA and DOT regulations and guidelines
Dispatched Drivers with appropriate and accurate specific guidelines while moving goods and providing excellent customer service
Planned, organized and delegated daily activities
Over 25 years’ experience in performing various mechanical engine repairs, welding and HVACon 18 wheelers when needed.
ADDITIONAL INFORMATION
Education:
Currently enrolled at San Antonio Board of Realtors.Continuing Education San Antonio College, minor, General; Continuing Education St. Phillips College, andMinor, HVAC.
Certifications:
HAZMAT, CDL, Class A, Tanker and courses in HVAC, OTR (Tractor/Trailer Exp)
Languages: Fluent in Spanish
References: Available upon request
Contact this candidate