KAVITA REDDY M
QA Analyst
PROFESSIONAL SUMMARY
Having 7+ years of professional experience in Software Quality assurance
on various domains like Finance, Healthcare and Insurance industries with
Manual Testing, Automation Testing, Web Testing which includes Functional,
Regression Testing, System Integration and End to End testing of
enterprise, web-based and standalone applications.
. Expertise in developing Test Strategy, Test Plan, Test Scenarios, Test
Case Design, Test Reports using business/functional requirements for both
manual and automated tests
. Participation in Design reviews with the Development Team
. Liaise with developers, business analysts, and user representatives in
application design and document reviews
. Expertise in defining QA Strategy, Estimates and future roadmaps with
onsite & offshore working model
. Experience as Onsite coordinator and QA Lead with various projects and
clients
. Analyze business use cases, user interface specifications, and user
requirement specification documents
. Involved in Business Process Automation with PEGA systems Smart BPM suite
- PEGA RULES Process Commander (PRPC)
. Experience in developing Use Cases, Sequence Diagrams and Collaboration
Diagrams based on UML Methodology using tools like MS Visio, MS Word and
MS Excel
. Experience with Gap Analysis to check the compatibility of existing
systems with new business requirements
. Expertise in QA Methodologies like waterfall, V model, RUP, Spiral and
Agile with scrum methodologies with good understanding of SDLC & STLC
. Experienced in Agile Scrum model, involving in daily road maps and
sprint meetings
. Extensive experience in Manual Testing, Black Box, Functional,
Regression, System Integration, E2E, Ad-hoc, Cross Browser, Compatibility
and Regression testing
. Expertise in designing/developing test frameworks using automation tools
like QTP (Quick Test Pro), Selenium IDE&RC, SOAP UI in automating
functional, regression & UI test suits
. Experience in developing Test Cases using Selenium web driver using java,
junit and c#
. Experience in using test management tools like QC (Quality Center) and
Test Director. Have hands-on on experience in other bug tracking tools
like Bugzilla, TFS, Ontime and JIRA
. Experience with PEGA Test Management Framework built on PRPC & .net
Framework
. Hands on experience using PEGA SCRUM and Smart BPM methodology PRPC
Application Profile, Application Express, Document Wizard and Application
Enablement Wizard, CPM
. Experience on CLAIMS and HIPPA standard testing
. Working knowledge of Performance Testing using LoadRunner
. Experience in Mobile Testing [iOS and Android] for the applications
functionality
. Extensive experience in client/server and web application testing using
black box
. Experience on Localization Testing
. Quick learner and excellent team player having ability to meet tight dead
lines and work under pressure
. Good interpersonal skills, committed, result oriented, hard working with
a quest and Zeal to learn new technologies
EDUCATION
. M.Sc. in Computer Science from Andhra University, A.P, India.
TECHNICAL SKILLS
. QA Testing tools :
< Mercury Tools - Test Director 8.0, Quality Center 10.0, QTP 10.0,
Load Runner
< Automation Tools - Selenium IDE & RC and Web Driver, QTP
< Tracking Tools - Bugzilla, JIRA, Team Foundation Server (TFS) and
Ontime
< Frameworks - jUnit, TestNG
. Technologies : ASP, ASP.NET, Core Java, PL/SQL, C, C++
. Scripting/Markup : HTML, JavaScript, VBScript, Shell/Perl Script
. Operating Systems : Windows 8, 7, XP, NT/2000, 95/98, UNIX, RHEL, Linux,
DOS
. Databases : Oracle 10g, 11g, DB2, MS-SQL Server, MS Access
. Package : MS Office (Excel, Word, Outlook, Access), MS FrontPage
. Servers : BEA Web logic, IBM Web Sphere, Tuxedo, Apache
PROFESSIONAL EXPERIENCE
CLIENT : Kelly's & Associate, MD [Aug'13 to Till Date]
Domain : Insurance
Role : QA Analyst
KTBSPayroll is a division of Kelly & Associates Financial Services, Inc.,
that combines innovative technology with seamless administrative solutions,
creating a payroll management system that is fully integrated, accurate and
easy to use, comprehensive reporting capabilities. KTBSOnline is web
application mostly used by brokers who involves in daily trading.
Responsibilities:
. Development of Manual and Automated test cases by decomposing use
cases for specific functional requirements.
. Working with Business Analysts to define and design test scenarios and
test data
. Working with LINQPad to test web services and validate XML
. Validating HIPPA Standards
. Interaction with Business teams and Developers to understand business
requirements and bug fixes.
. Regression testing to daily builds both manually and running automated
scripts using LINQPad and Selenium Web driver with .net framework
. Updating existing scripts using Selenium Web Driver as per the latest
changes and for new features added
. Validating API using Fiddler
. Used OnTime to create new components for maintain Incidents, bug list
and Features
. Cross browser testing across different browsers like Internet
Explorer, Firefox and Google Chrome.
. Involved in status meetings to report issues. Work with developers
through all phases of testing to prioritize bug resolutions.
. Participated in daily Scrum meetings to update the daily sprint
status.
. Integration testing to verify the data interface between various
application modules. Performed System and Regression testing for new
releases.
. Coordination between various teams to ensure consistency and accuracy
across test plans, user manuals and training materials.
Environment: C#, .Net, OnTime, SQL Server, Mongo DB, LINQPad, TestNG,
Selenium Web Driver, Fiddler, MS Office Suite, Linux, Windows.
CLIENT : AIG, NJ [May'12 to Aug'13]
Domain : Insurance
Role : QA Lead
AIG is a world leading property-casualty and general insurance
organization. AIG enables One Claim front end system is the centerpiece of
Claims strategy to provide a flexible end-to-end solution on a single
global platform. One Claim effectively manages the claim lifecycle from
intake through adjudication, to client reporting for multiple countries and
lines-of-business in a consistent manner
Responsibilities:
. As QA lead, managed onsite and offshore team, define the schedule and
timelines as per client schedule. Involved in Project Management and
Hiring Process
. Developed Manual test cases by decomposing use cases for specific
functional requirements.
. Worked with Business Analysts to define and design test scenarios and
test data
. Enrolling Claims as per the requirement and verifying E2E Data
. Tested access groups on PEGA
. Worked with SAOP UI to test some of the PEGA WSDLS and web services
. Made recommendations for manual and automated testing of varied
functionality
. Interacted with Business teams and Developers to understand business
requirements and bug fixes.
. Functional Validation of the application for the iOS Devices (iPhone,
iPad)
. Performed Regression testing to builds both manually and running
automated scripts using QTP 10.0 and Selenium
. Integrated reusable components which are created using BPT (QC) to
QTP
. Used HP Quality Center to create new components for maintain Business
Process (BPT)
. Performed Cross browser testing across different browsers like
Internet Explorer, Firefox and Google Chrome.
. Used Quality Center 10.0 to manage bugs, test reports and statistics
. HP's Business Process Testing (BPT) using Quality center 11 with
creating new test components
. Performed Integration testing to verify the data interface between
various application modules. ETL data validation through BAM and excel
reports
. Worked with developers to reproduce errors and resolve software
anomalies
. Coordinated communication between various teams to ensure consistency
and accuracy across test plans, user manuals and training materials
. Worked with collaborative testing with developers as per the SCRUM
meeting
Environment: PEGA-PRPC 6.1, .Net, DB2, Quality Center 10.0, QTP 10.0,
Oracle 11G, MS Office Suite, HTML, SQL, ASP.NET, Linux, Windows.
Client : Alere, NJ [Aug '11 to May' 12]
Domain : Health Care
Role : Business Analyst / QA Lead
Alere provides healthcare support by providing individuals with the tools
and services that enable judgments to be made at home, under medical
supervision, their health either improves or the progression of an existing
chronic problem is delayed with having different benefits maintaining like
payer health care etc.
Responsibilities:
. Develop business use cases, user interface specifications, and user
requirement specification documents
. Coordinated communication between various teams to insure consistency
and accuracy across test plans, user manuals and training materials
. Developed Manual test cases by decomposing use cases for specific
functional requirements
. Interacted with Business teams and Developers to understand business
requirements and bug fixes
. Performed Regression testing to daily builds both manually and running
automated scripts using QTP 10.0. Experience in testing HIPPA
Standards
. Tested some of the work groups based on PEGA rules
. Maintained bug lists for critical issues using Quality Center 10.0,
JIRA for bug tracking
. Distributing work to the offshore team and get the status from them at
the end of each day and report back to the QA Manager
. Integration testing to verify the data interface between various
application modules
. Provided application support based on issues reported through Helpdesk
Tickets
. Performed Root Cause Analysis for the reported issues
. Involved in Performance testing using Load Runner Scripting
Environment: PEGA, Quality Center 10.0, QTP 10.0, TFS, SQL Server 2003,
Legacy System, MS Office Suite, Windows XP, Unix, HTML, SQL, ASP.NET,
Windows NT.
Client : OpenPages, MA [June '08 to July '11]
Domain : Content Management (GRCMS)
Role : QA Lead
Open Pages is a product company selling an end to end software
solution that provides a single enterprise system for managing governance,
risk and compliance procedures and policies. Some of the popular Compliance
products released by Open Pages are FCM, ORM, ITG and GCM.
Roles & Responsibilities:
. Leading Manual and Automation teams
. On daily basis developing the QTP scripts using VB descriptive
programming
. Execute the scripts on current releases and sustaining releases
. Executed localization scripts as per client needs
. Manual and Automation execution status to management using QC
dashboards
. Designed selenium scripts for the existing QTP scripts as per the
client requirements
. Enhanced all existing Key word Driven Frame work regression QTP suits
to Selenium defined scripts using Selenium RC with JUnit Framework
. Used QC to map requirements to maintain traceability matrix for
Business Process Records
. Creation of bug Reports and reviewing the bug fixes for the test
strategy using QC 10
. Participated in Bug triage and Traceability matrix meetings
. Review Test Plan and test cases written by team members
. Participating in daily SCRUM meetings, Team coordination from client
location
. Understanding the new requirements and new features
. Highlighting the potential risks to the client which might affect the
project schedule
Environment: Quality Center 10.0, QTP 10.0, Selenium RC, SQL Server 2003,
Linux, MS Office Suite, Windows XP, Java, HTML, XML, Struts, Servlets,
JSP, Tomcat,Oracle9i, TOAD
Client : Willis, UK [May '07 to May '08]
Project Name / Role : Cover Point / QA Engineer
Domain : Insurance
Cover point provides online facilities for trading platform to support
Willis group to grow its market share in medium value business and to
support a leap in processing efficiencies. Objectives of this project are
to provide an e-trading platform based on business requirements and
developed to focus on low complexity business and reporting to assist SCR
(Security Contingency Recovery) in identifying and improving their cross-
selling opportunities.
Roles & Responsibilities:
. Analyzing the specifications provided by the client
. Understanding the new requirements and new features
. Writing the functional test cases, Prepare Test Reports
. Implementing automation scripts in QTP
Client : Skandia, Berlin, Germany [April '06 to Mar '07]
Project Name / Role : TIM (Transparent Investment Management) / QA
Engineer
Domain : Insurance
Client : Marwadi Shares & Finance Pvt. Ltd. (MSFPL) [Mar '05 to Jan
'06]
Project Name / Role : Company Intranet for Demat Account Holders / QA
Engineer
Domain : Finance
Client : Regency Ceramics Limited [Nov '04 to Jan '05]
Project Name / Role : EDMS-(Employee Database Mgmt.) / QA Engineer
Domain : Banking
Kavita Reddy M