[pic] Timothy A. Reynolds

*** ******** **** *********, ******* 32578

HP-850-***-**** Cell- 850-***-****

accfs9@r.postjobfree.com

Objective

To acquire a management position in a results-oriented company that

seeks an ambitious and career conscious person where acquired skills and

education will be utilized toward continued growth and advancement.

Summary

Highly Skilled Professional Manager/Executive Administrator working in

Retail Sales and Hospitality Management Career Fields. Professionally

trained in areas of Customer Service, Budget Analysis, Procurement, Human

Resources, Inventory Control, Administrative Office Procedures, Computer

Operations, and Retail/Wholesale Sales Operations. Extremely computer

literate with a working knowledge of Quickbooks, Quicken, Microsoft Word,

Excel, Outlook and various Resort Property Rental Operations software.

Experience

Customer Service/ Builder Representative

Feb 2010 - Oct 2013 HomeTeam Pest Defense Inc.

Destin, Florida

. Schedule Pest and Termite Services for Customers on a

daily basis

. Coordinate with Builder Supervisor and schedule

Termite Treatments and TAEXX Pest System installs on

new home construction on a daily basis

. Complete and process builder certificates to file

with appropriate County Property Office

. Assist Customers with billing questions and issues

. Make Quality Assurance calls to customers

. Make collection calls to customers

. Post Technician Services Daily using RoutePoint

Computer Program

. Post customer payments sent in by mail

. Process Credit Card Payments from customers

. Create and maintain customer records and file as

required

. Bill out customers on a daily basis

. Sell Pest and Termite Services to potential customers

. Create and print required financial and data reports

for management review.

. E-Mail and Fax information to Customers and Builders

as required

General Manager

Dec. 2004 - Aug. 2009 REE Engineering Inc. / Custom Earpiece

Ft. Walton Beach, Florida

* Managed Day to Day Operations of Electronic Equipment Sales

& Service

* Performed Accounts Payables and Accounts Receivables tasks

* Maintained Personnel and Payroll Files

* Maintained Monthly Inventory Program accounting for

$100,000 in Radio and earpiece equipment

* Created and managed Commission Sales Spreadsheets for sales

personnel

* Perform all facets of Human Resource Management including a

Drug Free Workplace Program

* Managed & directed Sales/Service & Warehouse Personnel

* Directly responsible for downloading and processing online

orders and all required shipping documentation

* Managed and directed Graphics Arts Director assisting in

the upgrade and creation of Company Web Site and Sales

Catalog

* Directly responsible for ordering Radio equipment,

Earpieces, & Shipping Materials from various US and

overseas manufacturers

* Maintained Business Accounts and paid invoices as required

* Established, Updated and coordinated Postal & FedEx

shipping rates for all product shipping

* Made daily Customer Check Deposits and batched out credit

card sales.

* Created and Maintained Shipping and Receiving Logs.

* Created and maintained Customer Refund and Warranty Logs

Rental Operations Manager

Oct. 2003 - Nov. 2004 Emerald Waters Realty

Seacrest Beach, Florida

* Responsible for overseeing and managing all aspects of

vacation rental department including Front Desk operations,

Reservations, Housekeeping and Maintenance Operations.

* Conducted Accounting activities such as Owner statements,

Auditing and completing housekeeping payroll, charging out

vendor invoices and maintenance invoices, paying vendors

and other company bills as required

* Maintained Administrative files for both Rental and Real

Estate Offices

* Created and analyzed reservation forecasts report and

created rental discounts when needed to improve rental

performance on all properties listed.

* Maintained Company Web Site including property information

updates, pictures, virtual tours, online reservations and

special discount offers.

* Corresponded and assisted property owners with unit rental

information, unit conditions, and owner reservations.

* Assisted with guest reservations and front desk guest check

in as workload required

* Performed weekly inspections on all properties to ensure

cleanliness and timely maintenance on all properties

assigned.

Resort Property & Real Estate Office Manager

Sept. 2002 - Oct. 2003 Southern Resorts/RE/MAX Southern Real Estate Company

Destin, Florida

* Inspected Properties and scheduled required maintenance

* Scheduled housekeepers to clean properties and inspected

properties for cleanliness

* Maintained inventory of all items inside each property and

restocked as needed

* Maintained owner files and billed owners as required for

maintenance and supplies

* Assisted guests before, during, and after their stay to

ensure customer satisfaction

* Maintained Real Estate Forms and Files for assigned real

estate agents in Office

* Assisted Real estate agents with customer calls and

referrals

* Maintained Linen and Housekeeping supplies

* Created and managed Payroll sheets for Housekeepers

Executive Housekeeper

Sep. 2000 - Aug. 2002 Southern Ventures/Embassy Suites

Miramar Beach, Florida

* Selected, Trained, Supervised, Scheduled, Developed,

Disciplined, Counseled, and Evaluated Housekeeping Team

members according to Hilton Hotel Standards.

* Conducted performance appraisals, Demonstrated positive

leadership characteristics which inspired Team Members to

meet or exceed standards

* Coordinated with General Manager and Director of

Engineering in the repair and maintenance program for all

guest rooms and public areas of hotel.

* Maintained Inventory of guest room, housekeeping and

laundry supplies.

* Purchased all required supplies, linen, and equipment while

managing an annual Department budget of over $800,000

annually.

* Completed Forecast, Annual Budget, Plan & Action reports

* Managed and supervised a 30 member housekeeping team which

included Housekeepers, in house laundry facility personnel,

& Housemen

* Hotel Housekeeping Dept, Hotel Rooms, & Training/Safety

program rated Superior each year by the Hilton Corporation

Annual Inspection Team.

Additional Positions Held

Housekeeping Inspector

Mar. 2000 - Sept. 2000 Resort Quest

International

Destin, Florida

Reservation Agent

Jan. 1997 - Mar. 2000 Resort Quest

International

Destin, Florida

Dept of HUD Section 8 Low Income Housing

Manager

Apr. 1995 - Dec. 1996 Choctaw Village

Apartments

Ft. Walton Bch, FL.

Air Transportation Manager

1975 - 1995 U.S. Air Force - MSgt -

Retired

Charleston AFB, S.C.

Education Northwest Florida College Niceville, Florida

Aug 1996 - Aug 1998

* Associate Degree Real Estate/Business Management

* GPA 3.4

References References are available on request.

Contact this candidate