FRANK ORA

SEASONED MANAGER

accfrp@r.postjobfree.com - 303-***-****

As a sales driven and growth oriented individual, I am currently seeking a

position in a stimulating work environment that offers opportunity for

advancement. A constructive work atmosphere and team-based approach is

essential to me, as I find it inherent to focusing on quality customer

service.

Work Experience

General Manager

Aarons Sales and Lease -

Denver, CO - Lancaster, CA

August 2000 to November 2010

* Entrusted with all aspects of management

* Opened several new stores, merged current stores successfully

* Maintained and GREW CUSTOMER BASE by 30%

* EXCEEDED PROJECTIONS by 23%

* Analysis of profit/loss statements

* Ordering and Inventory

General Manager / Sales Manager

Aarons Sales and Lease -

Denver, CO

November 2008 to October 2010

*Training, Inventories, P/L, all aspects of running a national chain store.

*Bottom line profits. Increased growth in mature environment by 10%

*Calling of past due accounts

Local Quality Manager

Kuehne & Nagel, Inc -

Rialto, CA

May 2006 to June 2007

* Accounts payable

* Supply procurement

* QSHE Administrator, *ZERO ACCIDENTS*

(Quality Safety Health Environment & Security)

* Senior Customer Service Manager

Property Manager

Statewide Storage -

Riverside, CA

February 2005 to March 2006

* New leases and property management

* Company wide merchandising and site appearance

* 99 % OCCUPIED resulting in 15% rate increase site wide

Store Manager

Rent-A Center -

Denver, CO

January 2004 to January 2005

* Entrusted with all aspects of management of high volume nationally

established furniture rental operation

* Responsible for customer service and sales growth

* Staff training and development

* Profit and loss

* Achieved "SILVER AWARD" 30% ^ profit goal (avg. quarterly)

Education

Business management

Barnes Business College

1986 to 1987

Accounting

MTI Business College

1982 to 1983

College Prep

Clearlake Christian Academy-Calvary Baptist School -

Lakeport, CA

1978 to 1981

Additional Information

Over the last several years, I have established a proven success record of

providing excellent customer service, while building sales and increasing

profit margin. As a result, my stores have earned several sales growth

awards and I have been promoted to higher volume stores with more

challenging opportunities.

While working in the rental / retail industry, I have acquired many skills

that I feel will be beneficial in any management position, including:

* Customer satisfaction techniques

* Recruiting, training and retaining team members

* Maintaining team morale and conflict management

* Innovative marketing ideas

* Inventory control and ordering

* Processing and analysis of profit/loss statements

I strongly believe that the combination of my work experience, ability to

learn quickly, and willingness to work hard makes me a valuable addition to

any management team.

Contact this candidate