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Customer Service Software

Location:
Des Plaines, IL
Posted:
January 31, 2014

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Resume:

Sony Skaria

**** *. ****** **

Des Plaines, Illinois, 60016

1-847-***-****

SKILLS

Software: MS Office 2003/2007,

Excel, PowerPoint, Adobe, Publisher

Operating Systems: Windows

XP/Professional/Vista/Windows 7, Mac OS X

Languages: Fluent in English and

Malayalam.

EXPERIENCE

UPS Seasonal Driver Helper

2013

Help driver deliver packages, collect signature for commercial

enterprise and residential buildings.

Pactiv Advanced Packaging

2011-2012

Working around Thermal forming machines, G.M.P checks, Cleaning,

packing, Counting, labeling, working overnight hours, Following safety

procedures.

Jewel-Osco, Wilmette, Illinois

2006-2008

Liquor Department

Maintained inventory levels through ordering of stocks.

Created sales promotion.

Ensured that shelves were restocked and coolers were filled.

Assisted customers with selection and purchase of liquor.

Communicate with customers on unresolved issues, solutions.

System Parking, Chicago, Illinois

2006-2007

Valet Parking

Observed and enforced the company's parking policies.

Provided customer service.

Keep professional relationships with visitors and associates.

Computer Technician

2000 - Present

10 years of computer tech support experience from software to hardware.

Diagnosis and repair of all computers including file recovery, Account

corruption fixes, Printer copier issues, hardware upgrades, software

upgrades, remote system administrations, Anti-virus/Firewall. Perform

preventive maintenance by installing software and hardware. Ability to work

with different types of operating systems, software and hardware etc...

REFERENCES

Available upon request.



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