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Customer Service Manager

Location:
Houston, TX
Salary:
open
Posted:
January 31, 2014

Contact this candidate

Resume:

ANGELA M SMITH

HOUSTON, TX *****

832-***-****

accfq9@r.postjobfree.com

Career Objectives

Years of customer service and clerical experience for a multimillion dollar corporation. responsibility also included

twenty plus years of experience as a cashier within the same organization, bus driver cdl b experience.

Work History:

First Transit Dec.16 2013 Jan.30 2014

Bus Driver picked up passengers,comply with all laws and safey rules associated with position

while mailntaining a class B with passenger endorsement.

TGF Regis corp, Houston, Texas Jun 04, 2004 - Jun 30, 2013

Manager/Hairstylist

Customer service managed salon staff; cash register knowledge used POS System use of key pad, maintained clientele,

properly interviewed and scheduled monitored weekly hours and productivity, analyzed salon stats. attended managers

meeting, motivated staff, increased growth of salon sold retail stock and inventory, responsible for incoming outgoing

mail correspondence,taking care of customer concern,issues and question,made sure salon was clean and organized,

FMLA, Houston, Texas Feb 21, 1997 - Sep 13, 2004

Customer service dialer

Responsible for talking with clients in regards to collections, made payment arrangements, entered information in

system to be processed. Passed calls to manager, or supervisors to verify transactions completions.

Houston Independent School District HOUSTON,TEXAS August 1995-June 1996

Foodservice Worker

Prepared meals for student,following a nutritional planned menu,clean kitchen,follow thru on prepreation fo daily meal

plan.

Education

Houston Community College, Houston, Texas

1 year college, technical or vocational school

Major: Cosmetology (attending classes) for school year 2014

Occupational License or Certification

Cosmetologist License

Texas Board of Cosmetology, Texas

Studied the arts of cosmetology

Madison High School, Texas

High School Diploma/GED

Major: Basic

Computer Skills

Typing Speed 25 Words per Minute

Apple or Macintosh Computers

Email Software (Outlook, Thunderbird, etc.)



Contact this candidate