DOREENE BRISTOL

**-** ***** ******, ***. #*F Flushing, NY 11367 347-***-**** accfnx@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Technically skilled accounts receivable specialist with demonstrated progressive experience in a high volume corporate

environment.

Excellent organizational and problem-solving skills ensuring a streamlined and efficient billing system

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Proficient in a number of accounting applications; Proven ability to maintain precise records within tight deadlines

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Strong problem-solving and communication skills; proficient use of Microsoft Word, Excel, PowerPoint, Outlook

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PROFESSIONAL EXPERIENCE

TML Information Services, Inc. Floral Park, NY 1985-2013

ACCOUNTS RECEIVABLE MANAGER 1999 - 2013

Recognized as a dedicated worker who is driven to meet accounts receivable targets and contribute to the company's

profitability.

• Oversaw Accounts Receivable projects with strategic thinking and organized record keeping; efficiently tracked

payments for company

Monitored and administered customer accounts; managed company’s bill collection process alleviating the use of

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outsourcing

Directly communicated timely follow-up with clients in reference to collections, discrepancies, credits and

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adjustments; reconciled 85% of accounts to a zero balance; manage and successfully resolved customer billing inquiries

Researched and analyzed accounts, authorizing accounts to be taken out of suspension, closed, or collection status

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Detailed analysis of past due accounts using Excel spreadsheets, prepared and distributed past due notices

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Liability for assigning and managing user ID’s and passwords; principle contact for investigation and resolution of

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user ID/password issues

Setup of new DriverCheckTM accounts, trained new hires on telephone and technical protocol

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Performed TravelCheckTM searches for consumers interested in pre-screening driving records for auto rental

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customers

ASSISTANT ACCOUNTS RECEIVABLE MANAGER 1994 - 1999

Qualified Assistant Manager in all aspects of receivables functions. Administered all accounting and reconciliation of

receivables tracked in inter-company systems.

Followed-up and performed daily reconciliations, accurately monitored processing of payment transactions;

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entered payments into database

Expedited incoming payments, recording invoices with extreme level of accuracy, executed closing and suspending

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service due to non-payment; facilitated the issuing of credits and account adjustments

Answered client calls requesting explanations or disputing charges, and collecting outstanding invoices

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CALL CENTER OPERATOR 1985 - 1994

Professionally answered calls from clients ordering motor vehicle report, administered detailed-orientated focus with strong

verbal communication skills.

Worked closely with clients to process applications for insurance plan policies; accepted payments by phone to

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open and close accounts

RELEVANT VOLUNTEER EXPERIENCE

Highland Church Jamaica, NY 2008-Present

Finance Ministry

Responsible for twice-monthly calculation of accounts receivable and incoming donations for a congregation of

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2000+.

EDUCATION

CUNY - York College Jamaica, NY 2010-Present

Sociology Major; Expected Date of Graduation: June 2014, Bachelor of Arts in Sociology

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CUNY - LaGuardia Community College LIC, NY

A.A.S in Data Processing

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