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Quality Assurance Administrative Assistant

Location:
United Arab Emirates
Posted:
January 31, 2014

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Resume:

CURRICULUM VITAE

SANA AFSHEEN

Contact: 055*******

E-mail: accfmw@r.postjobfree.com

CAREER OBJECTIVE

To join an organization with multicultural environment where I could utilize my

potential skills, educational attainment and work experience to contribute to the growth

and success of the organization. I want to show my skills and enrich my experience

through various exposures that the company would offer. I consider honesty and

integrity to my major attributes. I have confidence to do any job what I can.

SUMMARY OF ASSETS

5 years’ experience in the field of IT Auditing.

CHARACTERISTICS & CAPABILITIES

Ambitious and Result Oriented individual with leadership abilities.

Young & Enthusiastic with abilities to learn.

Believe in teamwork with abilities to deal with multi-tasks.

Hard working to achieve the company goals and can meet the deadlines.

Performing under instructions of Superiors as well as motivating the colleagues

and juniors.

I.T Skills

Databases : Oracle, PL/ SQL, UNIX

Operating Systems : Windows

Packages : MS Office (Word, Excel, Power point, Outlook)

ACADEMIC & TECHNICAL QUALIFICATIONS

MBA in Total Quality Management – Sikkim Manipal University, 2013

BSC in Computers Osmania University, Hyderabad, 2010

Certification: Completed QMS Lead Auditor (ISO 9001:2008) Course & Diploma in Java

Technologies from NIIT.

Written IELTS exam and scored 6.5 bands.

PROFESSIONAL EXPERIENCES

Net cracker Technology, Hyderabad

Dec’2010 – Aug’2013 Auditor

Key Responsibilities

Responsible for Quality & Auditing Activities. Also conducting Software Testing, issues raised by

clients.

Collected SOX sample and prepare for the audit accordingly.

Successfully Identifying issues, monitoring them and initiating Quality Assurance. Assisting in

implementation of Policies and procedures.

Developing the Internal Audit skills necessary &conducting audits with the define scope.

Analyzing the data and taking corrective and preventive action on it.

Implementing quality management system to include corrective and preventive action and

documentation of processes. Created Meeting Minutes.

Instrumental in developing audit plans and schedules. Pre planning the audit to minimize disruption

of processes and resources while still maintaining the integrity of the audit. Maintaining and

updating documents in the intranet and share point sites.

Assisting Quality Manager in all the Quality related activities. Involved in Reviews, Meetings &

Client calls, preparing Daily and Weekly Status Report.

Identifying Data Resources, tracking Non conformities & also involved in various Project

Management Activities.

Dexterity in understanding the target process in relation to the overall process. Involved in

Collection/Extraction of data and manipulating/formatting data. Involved in External Audit activity

in the company.

Creating SQLs whenever needed for the data extraction from the database. Generating graphs,

Charts and report in response to adhoc senior management requests.

Finding Root Cause Analysis (RCA) of a defect by creating metrics and analyzing further.

Highlights

Participated in the Surveillance Audit and got ISO certified for the company. Created various PM

reports.

Merit of being achieving daily and weekly target set by the company, enhancing profit while

minimizing costs and ensuring store compliance with guidelines of the organization.

Coordinated with staffing issues such as interviewing potential staff, conducting audits, as well as

providing or organizing training and development.

Achieved Spotlighting Employee Excellence Award for the work done in Quality & Tier IV

Maintenance in 2011

Efficiently maintained a suggestion/complaint book for customers to know why they are unhappy

and what their expectations are A gap analysis to see what can be done and then take corrective

actions.

Aspratech Consultants, Hyderabad

Nov’2008 – Dec’2010 Administrative Assistant

Key Responsibilities

Responsible for assisting in data analyzes and reported to an acceptable level, and within acceptable

timescales.

Assisted the CEO in procedural matters pertaining to the smooth administration in the organization.

Coordinated with the accounts department in smooth flow of funds related to the administrative

expenses.

Dexterity in Collecting, compiling and analyzing data from various databases and performed

statistical analyses Drafted and prepared standard and/or ad hoc reports

Successfully analyzed client requests and provided guidance and technical assistance on obtaining

accurate information from the database. Also provided training on data analysis, data management

and related topics

Performed researched and compiled data from various databases and/or sources, conduct studies

and perform statistical analyses

Supervised all client issues and coordinated with managers and supervisors and facilitate in

deliverables.

Administered all data for customer invoices and provide company metrics

Monitored and organized all client invoices and perform all timely assessment for all payment

issues.

PERSONAL DATA

Name : Sana Afsheen

Date of Birth : 22-09-1988

Nationality : Indian

Religion : Islam

Marital Status : Single

Languages Known : English, Arabic, Hindi, and Urdu

J8972628

Passport Number :

Visa Status : Father’s Visa



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