April J. GRAY (TULEY)

*** * ** *** * * ROCKPORT, IN 47635 * 812-***-****

E-MAIL: accfmg@r.postjobfree.com

objective

I am an energetic, creative, and dedicated person seeking a challenging

career in the business world. Aside from being extremely organized and

detail oriented, I also possess the ability to successfully manage

multiple tasks. I also have excellent computer skills.

Experience

2013-Present Tractor Supply Company

Boonville, IN

Customer Service

Manage Cash Register

Stock Freight

2007-Present Powerline Freight Systems, Inc. Chandler,

IN

Compliance / Dispatch / IT

DOT required Log Book Compliance

Analyze and Report Freight and Fuel Charges

Manage Freight / Dispatch Drivers

Manage Worker's Comp Claims

2004-2007 Approval Payment Solutions, Inc

Boonville, IN

Check Resultz

Recover NSF checks for merchants

Manage Clearing account

Pay merchants for recovered checks

Operations

Manage UPS account

Manage Inventory

Manage new merchant accounts and approvals

Deployment Lead Technician

Load, test and ship credit card terminals

Set up existing merchants for credit card processing

Keep inventory up to date

1995-2004 Casino Aztar

Evansville, IN

Casino Host Lead

Supervise Casino Hosts

Prepare schedules each week for 16-20 employees

Review P&L Reports

Senior Host

Approved/denied complimentary amenities based on patron activity

Hotel and Special Event Sales

Premium Casino Marketing Analyst

Prepared Reports and Analysis from Data Base Reports, Direct Mail Offers

and Events

Set-up, prepared, maintained and analyzed departmental spreadsheets

tracking patron activity with and/or without Direct Mail offers

Supervised and scheduled Casino Marketing Representatives

Casino Marketing Executive

Responsible for identifying and cultivating new patrons

Issued complimentary amenities consistent with patron's activity

Responsible for increasing visitation of premium players

Casino Host

Meet and greet premium players

Issued complimentary amenities consistent with player activity

Handling patron concerns

Fun Center Representative

Responsible for cultivating new customers to the Fun Card Club

Photographed JackPot winners

1994-1995 Hilliard Lyons

Evansville, IN

Support Systems Manager

Responsible for multi-line phone system

Completed Mutual Funds, Money Market Accounts, IRA's, Rollover accounts

Sold / Purchased Stock for customers

1992-1994 Best Buy

Evansville, IN

Customer Service Representative

Provided outstanding customer service in all facets of the store

Education and training

1987-1991 Boonville High School

Boonville, IN

1991-1992 Ivy Tech Vocational College

Evansville, IN

1992-Present Numerous Seminars relating to: Sales and Marketing

Issues, Excellence in Customer Service, Sexual Harassment and Supervisor

Training.

2010-Present At Home Professions Medical Transcription

Training

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