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Customer Service Administrative Assistant

Location:
Fort Walton Beach, FL
Posted:
January 30, 2014

Contact this candidate

Resume:

Jazmin Richardson Contact

Tel : 561-***-****

e-mail :

accfix@r.postjobfree.com

Address

*** ********** ***** #** **** Walton Beach, FL 32547

Profile

Objective

I am seeking a position within a stable, growing company that will enable me to

demonstrate the proficiency of my skills and allow my personality and

professionalism to shine.

Key Skills

Proficient or familiar with a vast array of computer programs, including:

Microsoft Word

Word Perfect

Microsoft Publisher

Lotus Notes

Microsoft Excel

40 wpm

Powerpoint

10 Key

Microsoft Outlook

Multi-Line Telephone

Internet

Quickbooks

Work Experience

Temporary Opportunities

JJL Process, West Palm Beach, FL

05/2013-10/2013

Process Work

Assigned legal cases to process servers to be served in South Florida

Input data into a national database for legal court cases

Audited the work flow of process servers for payroll

Completed an inventory of assigned cases for payroll purposes

AppleOne, West Palm Beach, FL 12/2012- 04/2013

Administrative Assistant for Absolute Hardwood Flooring

Processed the payroll for the office and field mechanics

High volume call intake and email correspondence

General office duties

Pridestaff, West Palm Beach, FL 10/2012- 12/2012

Customer Service Rep/ Mail Room Clerk for NewsMax Media

Mail intake and processing

High volume call intake and email correspondence for paid and new subscribers

AppleOne, West Palm Beach, FL 05/2012- 09/2012

Assistant Manager for JMT Management

Managed several crews from Indian River County to Broward County

Submitted and negotiated bids to banks, brokers, and clients

Assisted in managing a property preservation department

Dealt exclusively with major clients such as Cyprexx, FannieMae, and Napa

Manipulated and uploaded photos for client review using various photo programs

Heavy phone and email correspondence

General office duties

Pridestaff, Lake Worth, FL 10/2011- 04/2012

Customer Service Representative for City of Lake Worth

Processed Payments

Created and closed utility accounts

Resolved billing issues for clients

Provided utility services via phone and in person

Law Office of Jean J. Barnett, West Palm Beach, FL

05/2011- 10/2011

Office Manager / Legal Secretary

Handled all finances for office using Quicken

Drafted pleadings and letters to the court

Filed documents to the courts daily

Coordinated mediations, and internal meetings

Heavy calendar management for Attorney

General Office duties

Ajilon Finance, West Palm Beach, FL 01/2012- 04/2011

Office Assistant/Call Center Rep at Florida Public Utilities

Corresponded with clients and customers via telephone, email, fax and email

regarding utility accounts, inquiries and concerns.

Assisted with various projects and presentations for corporate figures, i.e., tax

audit, payment clerk, etc

Completed filing of returned mail outs, labeling and important documentation as it

related to customer accounts

Direct Placement

AT&T Mobility, West Palm Beach, FL

03/2010- 10/2010

Retail Sales Consultant

Offered total home solutions based on customer needs, i.e. internet, television

(U-Verse) and home

telephone services.

Advised clients on mobile services and phones that best fit their daily activities

Assisted with opening and closing procedures and back office duties.

Best Buy, West Palm Beach, FL

04/2008- 01/2010

Administrative Assistant/Sales Associate

Data Entry;

Managed inbound and outbound calls;

Faxed, copied, and emailed customer information;

Dispatched and scheduled work orders for customers;

Increased revenue by closing sales;

Florida Power & Light, West Palm Beach, FL

03/2007- 03/2008

Customer Service Representative/Generalist

Data Entry;

Managing heavy inbound call volumes;

Addressed customer concerns and inquires;

Set up new utility accounts for customers;

Dispatched and scheduled work orders

Phase II Legal Staffing Agency, West Palm Beach, FL

08/2006- 03/2007

Secretary

Data Entry;

Managed a 5-line telephone;

Designed official company paperwork using various Microsoft programs;

Assisted with in-person and over-the-phone interviews;

Faxed, copied, scanned, and emailed resumes

Filed potential employee and employer information

Education

Robert M. Shoemaker High School - 2006 Graduate



Contact this candidate