*** ***** ***

Hudson NY *****

C: 518-***-****

accfgi@r.postjobfree.com

Charles A. Wagoner Jr.

Objective Obtain a position as a team-player in a people-oriented

organization where I can maximize my experience in a

challenging environment

Summary: Familiar with MS Word, Excel, Gensuite, Power Management System

(PMS), and Internet applications; able to learn new

programs

Over 5 Years of Management Experience

Consistently recognized for meeting job expectations

Experience

June 2013 - Present

Camping World, Kingston, NY

Service Technician/Warranty Advisor

Essential Duties and Responsibilities include

Complete daily scheduled assigned tasks for

customer repair orders

Prepare and set up Demo's units for new customers

Execute Service Calls for Customer Complaints

Process and advise for warranty claims to be

received and claimed in a timely manner

All other duties as assigned

July 2007 - June 2013

GE Engine Systems Selkirk, NY

Technical Specialist

Essential Duties and Responsibilities include:

Managed and supervised over 25 employees

Train contract personnel as required

Coordinate work delivery with customer personnel

Establish appropriate procedures and specifications

to govern work quality and compliance

Follow individual work plan, meet day to day short

term objectives and resolve issues through

immediate action or short term planning

Recommend purchase or inspection equipment and

accessories needed to carry out work activities

Conduct field inspections and supervise technicians

on field inspection projects

Provide Technical guidance to employees and

management including troubleshooting, material

handling, tooling, safety procedures, and contract

requirement clarification for locomotives.

Provide clear communication to employees, customer

management and GE management on work to be

performed, equipment status, productivity, and

process improvements

Work with employees and management to promote,

maintain, and drive continuous improvements

Monitoring productivity, quality assurance and

adherence to contract requirements.

Ensure compliance with all government regulations,

OSHA work practices and industry /site specific

work rules

Work with employees and management on establishing

production plans for labor, material and logistics

Work with various software systems to manage

material, labor plans, and other systemic

requirements

Attend daily turnover meetings for discussion of

shift projections, material and labor

issues/concerns

April 2001 - July 2007

CSX Transportation Selkirk, NY

Sheet Metal Work (Pipefitter)

Essential Duties and Responsibilities include:

Ensure compliance with all railroad rules and

regulations for safety, operations and the Federal

Railroad Administration (FRA)

Fasten seams and joints together with welds, bolts,

cement, rivets, solder, caulks, metal drive clips,

and bonds in order to assemble components into

products or to repair sheet metal items.

Trim, file, grind, deburr, buff and smooth

surfaced, seams, and joints of assembled parts,

using hand tools and portable power tools

Build, erect, assemble, install, dismantle and

maintain parts

Bend, fit, cut, thread, braze, connect and

disconnect air, water, and gas, oil and steam

pipes.

Operate pipe threading machines and move

locomotives

Education 1989-1993 Ravena- Coeymans Selkirk High School

Diploma - General

1993- 1994 Hudson Valley Community College

General Motors Automotive Program

Professional

Development Mutual Accountability Training

Training Management Leadership Training

Six Sigma Green Belt Training

Safety Training- Environmental, Fall Protection,

and Workplace Security

Locomotive ES44AC- Electrical OTM

Locomotive 7FDL-Enginge OTM

Locomotive EVO-Engine OTM

Locomotive ES44AC/DC-Engine Support System

Locomotive ES44AC/DC-Mechanical OTM

References will be furnished upon request

Contact this candidate