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Customer Service Sales

Location:
Santa Fe Springs, CA
Posted:
January 30, 2014

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Resume:

Roanne Claman

Email: accfgf@r.postjobfree.com Phone: 714-***-****

EXPERIENCE

SOUTH COAST DANCESPORT May 2012-January 2013

Executive Assistant and Receptionist

-Promoted Studio events via social media and local newspaper calendar section.

-Responsible for keeping active and inactive students up-to-date with current

events being held by the studio.

-Helped to organize and host various social events hosted by the studio.

-Scheduled client lessons, as well as coaches coming in to teach our students.

-Maintained the studios esthetics and kept all supplies throughout the studio full.

FREELANCE MAKE-UP ARTIST January 1995-Present

NORDSTROM INC., January 2007-June 2007

Profit and Loss Specialist

-Research and resolve customer disputes.

-Research and Prepare store Profit/Loss Reports.

-Coach sales representatives on compliant point of sale procedures.

-Prevent store loss internally and externally by tracking and evaluating our store

sales audit reports, registers and logs.

NORDSTROM FSB August 2002- January 2007

Credit/Customer Service Specialist

-Helped Create and Implement employee incentive programs.

-“Employee Who Makes A Difference” Annual Award Recipient.

-Received many Co-worker and Customer appreciation letters and calls.

-Evaluate, authorize and decision bank and customer inquiries and requests.

-Compile documents for Customers, Nordstrom, and Authorized Agents regarding

accounts status.

-Performed bank reconciliations, accounts payable, accounts receivable, and

balanced the general ledger.

NORDSTROM INC., May 1997-August 2002

Visual Design and Sales Representative

-Helped design our merchandising and visual displays.

-Assisted management with inventory and stock levels.

-Performed make-up applications, and skin care consultations.

-Focused on making daily, weekly, monthly sales goals and multiple sales per

transaction. Both in Retail and Cosmetics Departments.

EDUCATION

CALIFORNIA STATE UNIVERSITY, FULLERTON

Bachelors Degree in Communications, emphasis in Public Relations

FASHION INSTITUTE OF DESIGN AND MERCHANDISING

Professional Designation Degree in Fashion Design, Graduated with Honors



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