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Customer Service Manager

Location:
Lake Worth, FL
Salary:
$11.00 per hour
Posted:
January 30, 2014

Contact this candidate

Resume:

Amapola Amaro

**** **** ***** ** ***. ***

West Palm Beach, FL 33409

561-***-****

accfc2@r.postjobfree.com

Qualifications:

An individual, who excels in taking directions, has a large amount of experience in education,

sales, communication, computer skills, Microsoft Word programs, QuickBooks, and is bilingual

speaking and writing Spanish. I am someone who is willing to do everything in order to have a

productive company and environment.

Education:

• G-star School of the Arts, 2065 Prairie rd. West Palm beach, Florida, 33461

Attended: 2006-2010

Graduated: May 2010

• Palm Beach State College, 4200 Congress Ave. Lake Worth, Florida, 33461

Attending: 2011-

• Diploma in Customer Service

Received: July 2013

Work Experience

• Uceda School of West Palm Beach 561-***-****

School Representative 2013 – 2014

Manager: Brenda Campos

--Using QuickBooks Database

--Responsible for School Transcripts

--Taking attendance for classes

--Taking payments from student for tuition

--Answering and transferring phone calls

--Give out School information to International and Local Students

--Responsible for Teacher’s materials

--Open/ Close the School

--Follow up on students by calling and sending letter

--Organize Student Records with Financial, Attendance, Medical and Enrollment Records

--Typing a 38 speed

--Using Excel and Microsoft Word Programs

--Responsible for Student Orientation

--Keep tract of International Student Documents

--Petty Cash

--Bank Reconciliation

• Secretary 787-***-****

Manager: Serafin Rodriguez 2006 - 2010

-- Using QuickBooks database

-- Updating Documents

-- Calculating Grades

-- Analyzing student’s data

-- Using Microsoft Word database

• Dot’s 561-***-****

Manager: Teresa or Nicky 2012 - 2013

--Open/Close Registers

--Organized Paper work

-- Filed up Returns/Exchanges

--Customer Service

--Answer Calls

--In/Out Shipment of money

--Woman’s Apparel

--Cashier

--Fitting Rooms

--Clean Store

--Price tags

--Fix Mannequins

• New York & Company 561-***-****

10300 W. Forest Hill Blvd. Suite 2000 2010 - 2011

Wellington, FL 33414

Manager: Amanda or Linda

-- Organized papers for Shipping

-- In/Out Shipment of the Money

-- Filed up Returns/ Exchanges

-- Customer Service

--Answer Phone Calls

--Cashier

--Closed/Open Registers

--Sweep/Mop Floor

--Fixed mannequins

--Fitting rooms

--Price tags

--Stock Merchandise

--Sale Jewelry/Clothes

• Underground Station 561-***-****

1801 Palm Beach Lakes Blvd. 2008 - 2010

West Palm Beach, FL 33401

Manager: Alex

-- Shipping and Receiving

-- Organized Papers for Shipping/ Receiving files

-- Filed up Returns/Exchanges

-- In/Out Shipment of the Money

--Answer Phone Calls

--Customer Service

--Cashier

--Open/Close Registers

--Price Tags

--Décor

--Sale Shoes/ Jewelry/Clothes

--Stock Merchandise

References

• Brenda Campo 561-***-****

• Serafin Rodriguez 787-***-****

• Yolanda Lamberty 561-***-****



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