Laquacha Bienaime

*** ****** *. ******* ** Brooklyn, NY 11212 ● Cell: 718-***-**** ● accfba@r.postjobfree.com

TECHNICAL & PROFESSIONAL SKILLS

• Software: Possess knowledge of Windows 7 Operating System; Microsoft Office 2010 (Word, Outlook, PowerPoint, Excel,

SharePoint, Visio, Project and Access)

• Able to type 40 WPM

EDUCATION

Medgar Evers Brooklyn, NY

Major: Business Administration; Expected Graduation: 06/2015

• Credits Completed: 60 credits

• Was part of the Dean’s List during Freshman year

Year Up – New York New York, NY

Major: Quality Assurance; Expected Graduation: 01/2014

• Participated in an intensive 11 month professional development program with coursework in Microsoft Office 2010, Business

Communications, Business Math and Professional Skills

• Accrued 200+ hours of hands on training in Quality Assurance such as HTML Black box and White box testing

• Developed project management, team work and public speaking skills through researching, developing and presenting projects

• Earned “Attendance Award” for perfect attendance and punctuality

• Educated potential corporate partners and donors about Year Up student experiences

WORK EXPERIENCE

Goldman Sachs Jersey City, NJ

Market Data/Network Voice & Multimedia Intern 08/2013 – 01/2014

• Worked to simplify and streamline procedures for contract management using internal applications such as FireStar

• Created V LOOKUPS in Microsoft Excel to filter and record data of vendors that are on boarded onto the FireStar application

• Created weekly schedule for on boarding of new vendors onto FireStar and send out weekly updates on boarding progress to upper

management for review

• Simplified product information by filtering relevant details needed by upper management, which include expense, labor and

depreciation for various departments such as Audio Conferencing, User Voice, and End User Data to create cost transparency within

technology

• Created step by step run book detailing instructions on using internal systems and applications such as Eprocurment to be used the

engineers within the firm

• Conducted multiple trainings sessions, consisting at most of 10 employees for the internal ordering system as needed

Wholefoods Market New York, NY

Customer Service 08/2011 – 04/2012

• Communicated with customers either by telephone or face to face to improve their shopping experience

• Responded promptly to customer inquiries to make a more productive workday

• Recommended alternate products based on cost, availability or specifications in order to increase sales within the store

Bedford Stuyvesant Restoration Corp. Brooklyn, NY

Intern/office assistant 06/2008 – 09/2010

• Greeted public and clients and direct them to the correct staff member to decrease the wait of incoming clients

• Completed all paperwork in a timely, accurate and legible manner to provide clear references for later use

• Filed documents in order to make system more efficient

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