Niraula, Neeta

682-***-****

accfa1@r.postjobfree.com

Professional Summary

o Around 7+ years of experience in Quality Assurance Testing of application

systems.

o Experience in Manual and Automated Testing of Client Server / Web Based

applications.

o Experience with full Software Development Life Cycle (SDLC) Methodologies

& Validations to ensure the Quality Assurance QualityControl.

o Experienced in designing Test plans and Test cases based on Business

requirements and HLD.

o Expertise in analyzing Business Requirements, develop Test Plans, Test

Cases, Test Scripts and execute them.

o Worked with setting up the test environment from scratch and have worked

with testing methodologies.

o Expertise in maintaining of Test Matrix and Traceability Matrix.

o Participated in Quality Assurance and Software Development life cycle

using Agile and scrum methodologies.

o Hands on experience in performing Functional, Regression, System

Integration and UAT testing.

o Experience in using testing Tools like Quality Center and Quick test

professional

o Excellent experience in creating Automated Test Scripts in QTP.

o Ability to interact with Business users and Developers regarding Testing

Status, Defect & Change Tracking.

o Expertise in Problem Solving and Tracking Bug Reports using Quality

Center

o Strong Problem Analysis &Resolution skills and ability to work in Multi

Platform Environments.

o Experience in testing applications develop in .Net, C#, Visual Basic,

Java

o Experience in testing Database like SQL Server and Oracle

o Experience in SoapUI for the enhancing of the productivity.

o Strong experience in Backend Testing for Database integrity by executing

complex SQL queries for validating the data in the backend database

tables

o Experience in load runner for the performance testing.

o Extensive experience in coordinating testing effort, responsible for test

deliverables, status reporting to management, issue escalations.

o Flexible and versatile to adapt to any new environment and work on any

project

o Ability to learn functional capabilities of an application and leverage

knowledge against new functional changes to understand application impact

and testing implications.

EDUCATION:

Bachelor in BA with MIS concentration

CERTIFICATION:

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TECHNICAL SKILLS:

Operating MS-DOS, Windows NT/2000/XP/2003/Vista/7

System

Scripting VBScript, SQL, HTML and XML.

Languages

Database Oracle 10g, 11g, DB2, Microsoft Access

Testing Tools QTP 10.0/9.5/9.2, Win Runner, HP/Mercury Quality Center

10.0/9.2,TFS

Tracking Tools HP/Mercury Quality Center 10.0/9.2

Testing VB, ASP, .NET, SQL, XML, HTML, HTTP, DB2, VBScript, Java, C,

Environment J2EE, DHTML, Toad and PL/SQL

Other Word, Excel, PowerPoint, Access, Outlook Express, MS Front

Applications Page.

PROFESSIONAL EXPERIENCE:

Southern Ocean Medical Center, Manahawkin, NJ

May 2012 - Current

Quality Analyst

The project is about claim processing and accumulator display in Facets

environment. As a consultant to a wide variety of system, experience

included testing Oracle, Web and healthcare applications when the

transfer happens from legacy to FACETS. The Accumulator Display

application allows health plans to indicate, by product, the specific

deductible and/or limit accumulators in the Facets database that will

display when users access accumulator information via Facets. The

accumulator display in Facets reflects the order in which the

accumulator rows are stored in this application. The Facets system will

accept the EDI transaction by 837, 270 and 276 through Facets HIPAA

gateway and load the data into diamond database and send corresponding

responses and acknowledgements.

R les and Responsibities:

o Developed Test plans, Test cases and Test Scripts using Quality

Center.

o Managed requirements using Quality Center and Executed Manual &

Automated test scripts.

o Developed Test Plan and Test scenarios from UML flow and other Visio

diagrams and algorithms.

o Created test scripts from test cases using Quality Center to

facilitate the thorough testing of the application.

o Created test execution reports using Quality Center.

o Involved in testing according to HIPPA code Claim Processing and

Remittance Advice Claims Processing.

o Responsible for Preparing the Test file for 837 with PPN/Tax ID and NPI

and validating the 835 with Correct Outbound NPI.

o Set up the necessary prerequisites and environments to perform

navigational, functional, regression testing.

o Extensive testing experience with Members Enrollment, Member

services, Premium billing, Provider management, Claims processing,

Provider reimbursement and Claims adjudication.

o Performed Backend Testing by writing SQL statements to review the

returned data to ensure that the correct data was retrieved.

o Used Data Stage Designer to test jobs for extracting, cleaning,

transforming and loading data into data warehouse

o Performed extensive Regression Testing for subsequent versions of the

application using Rational functional tester

o Tested HIPAA Transactions and Code Sets Standards such as 837/835,

270/271, 276/277 transactions.

o Involved in testing Cognos reports and tested various classes,

filters and conditions in the cubes

o Validated all the incoming/Outgoing data from EDI 837/835 interfaces.

o Developed test scripts for data driven tests using Mercury Quick Test

Pro.

o Involved in the conversion of the case tracking system from IMS to

DB2 based system

o Analyzed, wrote specifications, unit tested and system tested COBO

code in IBM mainframe IMS environment

o Generated XML data files using XML spy.

o Validating records in data warehouse as per business rule in member

enrollment.

o Worked with SQL Queries to validate data.

o Worked in Agile Environment with daily scrum and stand up meeting.

o Validated various EDI transactions 837, 835, 834, 271, 276, 277 and

278

o Responsible for testing online processing for the new interfaces of

financial claim systems.

o Tracked Critical, high, medium, low severity defects and logged into

Defect tab of the Quality Center.

o Created Test Plans, Test Cases and Test Specification Document for

the application under test (AUT).

o Testing in Data warehouse using SQL queries in Member services.

Environment: Process/Model Tools/Database: Agile, DIAMOND, IBM, IMS, COBOL,

DB2, Rational Manual Tester, IBM Rational Functional Tester, Unix,

Requisite Pro, Clear Case, Clear Quest, ANSI X12, JavaScript, HTML, XML,

Lotus Notes, HIPAA, EDI, UML, MS Office, Windows XP/2000, Java/J2EE,.

Comcast, Ashburn, VA

Jun 2009 to Mar 2012

Quality Analyst

Comcast provides various entertainments and telecommunication services like

residential phone, cable, and business and group plans as well as

commercials across United States. Project was to test the validity of the

Quote Premiums and Purchase Premiums, while comparing the entered Quotes

and Purchases with All-star Data. Also, Involved in testing the billing

application, which delivers the online channel information related to the

services.

Roles and Responsibilities:

o Performed Regression and Integration Testing and responsible for

interacting with developers and especially when Customer enters his Quote

such as Discounts, Models of Vehicles etc.

o Involved in testing data migration from traditional database to Legacy

Systems.

o Extensively worked for Functional and System Testing.

o Performed load testing to check the performance.

o Performed Functional and Performance Testing on Property and Casualty

Modules.

o Tested the applications in Assembly, and Production environments.

o Prepared load Test analysis reports (%disk, CPU Utilization, Throughput,

%page breakdowns, Response Times, Network Monitors, Web Server Monitor

Counters, Captures, System Performance Counters and Database Performance

Counters)

o Designed & Developed Test data using Version control tools Visual Source

Safe.

o Worked on Agile Environment with daily scrum meetings, stand up meetings,

burn-down charts presentations and reviews.

o Used KP Clarity database for retrieving and execute data related with the

health policies.

o Worked very closely with the commercial lending application.

o Used Genesys platform for various communications.

o Performed testing using SoapUI tools for the functional testing,

development, invoking and enhancement of the productivity.

o Responsible for data ware house testing using SQL queries.

o Performed testing using Load Runner for the performance of the

application.

o Assigned responsibilities of developing testing metrics and analyzing low

performance software systems

o Administered and customized various aspects of Quality Centre (QC admin)

Ex: Create a new project, upgrade and repair a project database, Test

user privileges for this project.

o Involved in Manual testing& Tracking defects using Quality Center.

o Generated Reports and Documented and Communicated test results on daily

basis.

o Execution of Manual Test scripts and responsible to track and log the

defects using Quality Center.

o QTP was used to generate automated Test scripts for functionality and GUI

Testing and modified scripts.

o Involved in testing all back end processes using SQL, XML shell

scripting on different servers.

o Used Quality Control as repository for requirement analysis, design test

cases, Execute test cases, Bug tracking and reporting.

o Responsible to perform the Quotes and Purchases operations from the

Database by running the PL/SQL Queries.

Environment: UNIX, SharePoint, MS-Visio, Windows XP, Java, HTML, XML,

PL/SQL 9.0, Toad, Oracle11g, Quick Test Professional 10.0(QTP), Quality

Centre.

United Central Bank, Garland, TX

June 2008 to May 2009

Quality Analyst

United Central Bank, formerly known as Central Bank and headquartered in

Garland, Texas, was founded in 1987. United Central Bank is a Texas based

community bank. Reviewing business and system requirements, and testing

their web based account and information, called Customer Account

Information System (CAIS) in team involved environment.

Roles and Responsibilities:

o Reviewed the Business and System requirements. Attended team meetings and

walkthroughs for review and resolution of Business and System

requirements

o Documented Test Plan, Test Cases, Test Procedures and Test Results

o Downloaded Test Data from main server to test server.

o Responsible to test the business flow of Daily Transaction Inquiry,

Account download, Transfer Funds, Transaction history, Account Summary,

Establishing and maintaining Certificate Deposits

o Experience writing detailed test plans and test cases based on functional

specifications.

o Extensively involved in performing Black Box Testing, Integration

Testing,, System Testing, End-to End and User Acceptance Testing

o Created data driven scripts to be used with various data/test cases for

positive and negative testing of the application.

o Performed various tasks under Genesys platform for call routing, and good

understanding of TCP/IP.

o Tested the GUI of the application

o Tested Business Components, Screens to improve the functionality as per

the business requirements.

o Participated in Regression Testing for each build/release

o Performed Positive Testing both manually and automatically.

o Experience in installing and setting up test machines which includes

installing operating systems and other software applications related to

the testing environment.

o Worked on Agile Environment with daily scrum meetings, stand up meetings,

burn-down charts presentations and reviews

o Developed Test Cases and scripts for Security Testing which involves

testing the system from unauthorized use and unauthorized data access.

o Worked closely with Developers to isolate, track, and troubleshoot

defects and monitored defects until resolved

o Performed Usability testing manually.

o Involved as part of automation team using QTP

o Excellent experience managing the whole testing process using Mercury

Interactive Test Management tool Mercury Quality Center

o Used Quality Center to log, monitor and update defects found during

testing.

Environment: Windows NT, ASP.Net, Oracle9i, SQL SERVER, QTP 8.0,

HTML/DHTML, XML, FIXML and Quality Center 9.1

World Link, Nepal

Jun 2006 to Jan 2008

Quality Analyst

World Link has been at the forefront of the Internet evolution and is a

cutting edge Internet service provider (ISP) in Nepal. World Link pioneered

the concept of providing Internet Service in Nepal when the popularity of

Internet was just beginning in the United States of America. World Link in

fact has become the first company that led the nation in introducing new

and appropriate information technology by giving individuals and small

businesses the ability to use the Internet as a tool to make their lives

more productive and their businesses more profitable. World Link is

continually developing a new and innovative suite of services that make it

a faster, easier and smarter Internet experience.

Roles and Responsibilities:

o Involved in writing Test cases for the main application functionality

such as validation, business workflow.

o Regularly involved in discussion with developers with the test results to

improve the performance.

o Performed Manual Testing on different Modules of the Application.

o Involved in Load Runner for the testing of the application while putting

actual load.

o Involved in analysis of Test Plans and Test cases according to business

Specifications and designing.

o Managed requirements using Requirements Plan Manager (Test Director).

o Documented Test cases corresponding to business rules and other operating

condition in Mercury Test Director.

o Developed and conducted system and user acceptance test plans on

completion of system testing before installation of the application on

user environment.

o Created SQL queries to run against database testing and for populating,

updating and deleting the data from the database.

Environment: C#, Smart Client Technology, Oracle 9i, Test Director, XML,

Windows 2000.

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