KIM LOAN DO
Seattle, WA, 98125
acceym@r.postjobfree.com
QUALIFICATIONS
• Strong interpersonal and communication skills, work well with people from a variety of
backgrounds
• Highly motivated; strong sense of leadership in professional environment developed through
three years employment with City of Seattle
• Outstanding organization skills, strong attention to detail
• Proficient in MS Word, Power Point, and Excel
• Fluent in Vietnamese; basic Spanish knowledge
EDUCATION
Bachelor of Arts in Business Management, Seattle Pacific University, Seattle, WA Dec 2013
• Relevant Course Work: Human Resource Management, Strategic Management, and
Quantitative Methods for Decision Making
EXPERIENCE
Cooperative Intern, City of Seattle, Seattle, WA March 2013 – June 2013
• Efficiently researched payment history and issued collection notices on a backlog of 100+ bails
• Successfully processed pending reports, jurisdiction end date, and unresolved bails bringing
to current status
• Updated ticket payments in Docket and billing defendants
• Scheduled parkers, movers, and contested hearings
Administrative Assistant, City of Seattle, Seattle, WA June 2010 – March 2013
• Processed criminal, traffic, civil and small claims in courtroom
• Entered, updated, retrieved, prepared, and processed court related documents
• Updated courtroom procedures enhancing and improving efficiency of workflow
• Accurately scheduled cases and notified defendants
• Demonstrated ability to manage multiple projects
• Utilized strong problem solving and troubleshooting abilities
• Supervised and trained new employees
Store Manager, Yunnie Bubble Tea, Edmonds, WA Feb 2009 – Aug 2009
• Managed all aspects of store operation
• Provided outstanding customer service
• Updated inventory and book keeping daily
• Successfully multitasked under pressure
• Responsible for training new employees
Sales Associate, Hollister, Northgate Mall, Seattle, WA Oct 2008 – Dec 2009
• Effectively managed cashier and front desk
• Ensured quality of floor arrangement to avoid damages
• Managed floor regarding excellent customer service standards