Amit Ram

*A Hencroft Street North

Slough

SL* *RF

E-mail: accey7@r.postjobfree.com

Mobile No: 075********

Personal

I am very enthusiastic and determined to always exceed in anything I do. I have excellent

communication and interpersonal skills along with a high degree of self-motivation and

commitment towards providing high quality work. I am willing to learn and believe that

learning every time I build my skills and experience. I take on new challenges as well as see

them through whilst remaining calm and confident under pressure. I always achieve high

quality standards, targets and deadlines. I enjoy looking forward to challenges as I get to

show my skills and knowledge as it gives me the drive and passion to achieve my goal.

Key Skills

Strong presentation skills demonstrated in oral presentations, written reports and group

projects

Proficient with Information Technology – software packages such as Word, Excel, PowerPoint,

Sap, Oracle.

Excellent time management and organisational skills

Good leadership skills – work effectively in a team as well as independently with minimum

or no supervision

Employment

Sage August-present

Temp contract

• Working with a minimum of direction on collections for an important ledger, and key

accounts

• Anticipating developments, and identifies accounts that will require special

attention

• handling disputed accounts and negotiates to bring payment into line with terms

• undertaking complex reconciliations, and compiles documentation for legal action

• maintaining accurate individual measurement and performance statistics

• obtaining sufficient information to assess the creditworthiness of new and existing

custom

• Working within guidelines and reports to the Credit.

June-2012-August 2013

All square solicitors

Position Held: Senior Credit controller / Business Development

• Working with a minimum of direction on collections for an important ledger, possibly

key accounts for service charge and ground rent accounts for residential properties.

• Anticipates developments, and identifies accounts that will require special attention

• Handling disputed accounts and negotiates to bring payment into line with terms

• Undertakes complex reconciliations, and compiles documentation for legal action

• Maintaining accurate individual measurement and performance statistics

• Maintaining own ledger of properties

• Speaking with tenants and business to take payments over the phone and in person

• obtains sufficient information to assess the creditworthiness of new and existing

customers

• Working within guidelines and reports to the Credit Manager

• Supervising a credit department of up to 4 staff

Controlling a portion of the ledger and major accounts up £150000

•

Maintaining accurate team measurement and performance statistic

•

Ensuring the credit department interacts well with customers and departmental

•

colleagues, e.g. Legal department

• Running cash collection reports on excel and crystal (aged debt reports)

• Looking after new clients’ needs

• Collections over £100000 a month

• Preparing legal paperwork to send to the court

June 2010-June 2012

Experto Credit Ltd

Position Held: Collections Officer

Negotiating with customers to maximise recoveries. Recovering balances between

•

£200 to £50000

To negotiate payment in full / partial settlement / setting instalment plans between 6

•

to 12 months

To maximise contact / conversion ratio making 200 to 500 calls a day

•

To ensure that individual targets are met between £60000 to £100000

•

Looking after debt value of £1.3 million

•

To contribute to the set team targets

•

To ensure KPIs are met

•

To ensure company objectives / targets are achieved

•

To ensure negotiations are conducted within compliance guidelines set down are

•

governing bodies. Making sure all customers are treated fairly

To ensure Data Protection compliance

•

Looking after a team of 5 while the manger was away

•

Motivating my team and making sure the team hit target as well as myself

•

Collected 1.2 million within my 12 months there for the company

•

Manipulating data on excel and running age debt reports

•

Mar 2007 –May 2010

HFO Services

Position Held: Debt Collecting Officer

Contacted individuals by telephone and post to negotiate repayment arrangements

•

in

Order to recover a variety of consumer debts-Managed and prioritised account

•

portfolios to maximise cash flow

Dealt with 1000 live accounts which brought in £15,000 a month for the company

•

Debt verification

•

Consistently reached and exceeded monthly individual and team sales targets, such

•

As cash collection and turnover growth up to £30,000 a month.

•

Conducted regular account reviews with the intention of reducing pay back periods

•

and increasing the number of settlements

Responsible for own portfolio of accounts and resolving queries.

•

Liaising with insolvency practitioners.

•

Scoring new applications.

•

Dealt with all queries and complaints verbally and in writing. And responsible for

•

Maintaining customer relationship.

•

Qualifications & Training

GNVQ Science Merit 1999-2000

GCSE’s 1999

Maths B/B

English C/C

Science B/B

Geography D

Re B

Pe A

2000-2001: Kingston University

Interests

Attending the gym, socialising with friends and family, reading books, assisting in

community and charity work.

Contact this candidate