LELAND PERRY MEYER

acceud@r.postjobfree.com

925-***-****

Auto Damage Estimator Specialist

ASE certified collision, repair, and refinish Damage Estimator offering over 10 years of experience in the auto body industry, Committed to Excellence and Integrity. Provided an outstanding customer service experience in the performance of auto body repairs. Demonstrated knowledge of routine, intermediate, and intricate collision evaluations, and the ability to repair a wide range of vehicles to Pre-Accident condition, Customer service focused, “Individual” with strong skills in negotiation and customer satisfaction. Targeting a win – win situation, achieved an A+ rating with the Better Business Bureau.

Core Competencies

Strong Technical Background - Extensive Knowledge of Auto Repair Techniques - Account Management -Administrative Functions - Staff Training & Development - Excellent Driving Record

CAREER SKILLS AND HIGHLIGHTS

• Previous Owner/Manager of A-1 Body Shop in Berkeley, CA.

• Maintained a 75% rate of return and repeat business with zero comebacks.

• Participated in the State Farm Insurance Service First Direct Repair Program.

• Provided expert advice regarding vehicle restoration and repair.

• Performed collision repairs to restore vehicle to pre-accident condition.

• Assisted customers in resolving issues related to claims and repairs.

• Proficient at using CCC, Mitchell and Audatex Estimating System software.

• Assessed questionable risks and recommended appropriate action.

• Claims investigations techniques relating to new and prior damage.

CERTIFICATIONS

ASE – 2012 Certified Professional

Collision Repair Estimator

Master Collision Repair Technician

Painting and Refinishing

Nonstructural Analysis and Damage Repair

Structural Analysis and Damage Repair

Mechanical and Electrical Components I-CAR -Certifications

CCC – Auto Damage Estimating System

NRF – Certification in Customer Service

PPG - Waterborn Painting

Chief - Unibody Frame Repair

EBW – Steps To Successful Communication

EBW – Computer Fundamentals

PROFESSIONAL EXPERIENCE

Estimator Walker’s Autobody and Fleet Repair 2012 -Present

Owner/Operator A-1 Body Shop, Berkeley, CA 1980 – 2011

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