Tyriek Washington

***** ***** ******** ****

Brandywine, MD 20613

718-***-****

accetv@r.postjobfree.com

CAREER OBJECTIVE

Recent Graduate Student, looking to transition and establish a career in a professional environment where skills gained through education

and experience can be effectively utilized in the workplace. With an ultimate goal to increase productivity and efficiency, with

measurable results and continuous growth

SKILLS & QUALIFICATIONS

• Proficient skills in Microsoft Outlook, Excel, Access, Word, and PowerPoint

• Ability to communicate effectively both verbally and in writing

• Proficient in processing objective performance audit/examination/review

• Ability to work with teams and individually, with an emphasis on results and efficiently completing

assigned task and achieve set goals

PROFESSIONAL EXPERIENCE

HEARTLAND DENTAL CARE

Business Assistant Greenbelt, MD Oct 2013 – Present

• Balance daily financial income and expenses to determine daily profit or daily lose, while determining root-

cause transaction discrepancies

• Perform compliance examinations to ensure company and office guidelines are executed

• Interact with patients as a customer service representative. Serving as the initial contact assuring smooth

transition and patient care

• Administrative duties including, planning events, auditing worksheets, preparing reports for management,

faxing, answering a heavy volume of calls

• Briefing and analyze patient documents/treatment recommended by doctors and negotiating forms of payment

to ensure turnover

• Increased collections by 20 percent in the months of November and December due to proper claim

adjustments

• Decreased office PNL from 16.2% to 7.8% with the intent of reaching 4%

BANK OF AMERICA

Foreclosure Specialist Getzville, NY Aug 2012 - Feb 2013

• Directed and managed the maintenance, repair, and security of repossessed and foreclosed properties

• Oversaw and performed independent third party analysis of sale and pricing of personal and real estate

properties

• Coordinated activities with key stakeholders for collections and servicing companies

• Decreased the amount of loans (on hold) to be processed per night to expedite the foreclosure process

• Collaborated with internal departments to ensure compliance with federal guidelines and internal policies

• Documented and submitted monthly reports of systemic findings resulting from independent third party

examinations and analysis to management

• Increased the number processed modifications from an average 90 to 125 daily

UNIVERSITY POLICE STUDENT ASSISTANT

Team Leader Buffalo, NY Jan 2012 - May 2013

• Supervised a team, while monitoring employees activity on various shifts

• Organized staff meetings, kept documentation of transactions within the office

• Oversaw employee shift assignments for 15 security points, and assisted campus police with identifying

potential theft risks across the campus and made recommendations to mitigate risks and vulnerabilities

• Received and documented calls, key contributor in decisions to overhaul theft and petty crime program

• Investigated campus security threats and presented written results to campus law enforcement and proper

authorities

• Decreased the percentage of crime on campus nearly 40%

NCO FINANCIAL SYSTEMS INC.

Team Leader Getzville, NY Mar 2012 - Aug 2012

• Analyzed client’s documents with the intent to pursue a debt

• Assisted team members with understanding of programs, enforcement of rules and guidelines

• Suggested alternate ways to resolve client’s debts, promoting opportunity to those in financial hardship

• Analyzed complex financial reports with the intent to find alternative payment solutions

• Submitted daily reports to assist management in determining whether principal activities and transactions

were accurate and timely

• Increased the amount installment and compliance per customer nearly 15%

EDUCATION

STATE UNIVERSITY OF New York COLLEGE AT BUFFALO

Master of Public Administration (Everything besides Thesis) May 2013

Concentration: Public Administration

• Related Course Work in Accounting for Business & Non-Business Organizations, Public Administration

Policy Administrative Practices in the Public & Non-Profit Sector and Human Resources Management

Bachelor of Science in Business Administration May 2012

Concentration: International Business

• Related Course Work in Introduction to Accounting, Financial Accounting 1&2 and International accounting

MEMBERSHIPS

Community Service Coordinator Iota Phi Theta Fraternity Inc. Aug 2010 – Present

• Helped create and oversee programs that benefit local neighborhoods, nonprofits, volunteer

organizations and the Buffalo community as a whole

• Solicited help from volunteers within the college community to create successful service projects

Young Achievers

Mentor Aug 2008 – Present

• Mentor young adults who are taking steps toward colligate education

• Advise and coach the mental growth of young adults through group and individual presentation

References are available upon request

Contact this candidate