Desiree Sebastian

** **** ******

New Britain, CT 06051

Cell: 860-***-****

E-Mail: accepb@r.postjobfree.com

Career Focus

Hard-working, enthusiastic worker, looking to apply my education and experience to a job in the hospitality field. Optimistically utilizing my proficient customer service skills,technical skills and my ability to learn concepts quickly to help grow in the company.

Core Qualifications

Microsoft Word, Excel, PowerPoint

Excellent quantitative skills

Critical thinker

Professional demeanor

Team leadership

Proficiency in customer service

Education and Training

2010 Lincoln College of New England Southington, CT

Associate of Science Hospitality Management

Accomplishments

Successfully administered the highest level of customer service and satisfaction in all jobs listed.Trained other employees to uphold the same standards and was recognized for this accomplishment

Work Experience

June 2011 to Current

Foxwoods Resort &Casino Ledyard, CT

Table Games Dealer

Responsible for handling large amounts of money, dealing cards to specified table games, accurately calculating losses and winnings while maintaining a positive attitude and providing every guest with exceptional customer service

August 2009 to May 2011

Soltoro Tequila Grill Uncasville, CT

Hostess

Responsible for promptly and efficiently greeting and seating guests in the restaurant in a timely and orderly fashion.Using an organized seating structure through a system called Guest bridge Reserve.While also answering telephones and providing guest with exceptional customer service

January 2006 to January 2008

McDonald's Restaurant Groton, CT

Crew Trainer

Responsible for training crew, making and taking orders quickly and proficiently.Running the drive through in a timely manner while executing the highest level of customer service to each guest

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