Anna Carter

Chief Recruitment & Enrollment Officer - Marygrove College

Southfield, MI

accem2@r.postjobfree.com - 313-***-****

WORK EXPERIENCE

Chief Recruitment & Enrollment Officer

Marygrove College - 2013 to Present

Reports to the Vice President of Institutional Advancement. Responsible for day-to-day operations of the Office

of Recruitment & Enrollment. Manages a professional staff consisting of 2 directors, 13 full-time employees

with a budget of $1,000,000 including personnel and operations. Responsible for the areas of Admissions, New

Student AcademicAdvising and Recruitment Support.Plan, market, and host all on and off campus recruitment

events. Develop, implement, and evaluate all recruitment initiatives and processes. Implement new processes

to ensure the effectiveness of the department. Collaborate with other campus offices to ensure enrollment

goals are meet.

Notable achievements:

• Developed process to successfully implement first year advising component into recruitment role to ensure

timely matriculation of new students and increase overall enrollment.

• Streamlined lead and applicant follow up process

• Exceeded Fall 2013 enrollment goal by 20%

Team Enrollment Manager

Marygrove College - 2012 to 2013

Identify, recruit, admit and enroll students into graduate, undergraduate and certification degree programs

for an accredited liberal arts college. Fostered a working relationship with the marketing department

and various program coordinators to increase visibility through campus events, recruitment mixers and

community exposure. Ensured a collaborative process for lead and applicant transition between externaland

internal Enrollment team members. Responsibilities included overseeing productivity of the Enrollment Team,

interviewing and hiring employees, coordinating and managing daily activities.

Notable achievements included:

• Successfully enrolled 51 % of winter 2012 enrollment goal

• Assisted with the development of the new hire departmental training program

• Developed email campaign and work flow process for "Resource Download Leads"

Admissions Team Leader

K-12 Teachers Alliance - 2008 to 2011

Used extensive marketing, referrals and other inside and outside sales activities to promote masters and

doctoral programs for Concordia University Chicago to prospective students. Facilitated open houses with

schools, libraries, community colleges and career fairs to maximize university exposure. Maintained positive

relationships with school districts and university offices. Managed and trained coordinators to become future

managers. Provided direction and leadership to staff members to complete daily responsibilities and duties.

Recruited for adjunct positions. Observed and evaluated customer service provided by team members.

Implemented marketing procedures for the online division. Formulated new operational strategies to ensure

achievement of admission goals. Monitored student enrollment files for completion. Handled administrative

management responsibilities.

Notable achievements included:

• Developed a highly successful online division that increased profitability

• Exceeded admissions enrollment goal by 30% for five consecutive semesters

• Promoted from coordinator to team leader within six months of hire

Systems Specialist

Konica Minolta Albin - 2003 to 2008

Maintained 100% customer retention while serving as a liaison between customers and the manufacturer

support service. Completed 50-75 cold calls daily. Established and evaluated potential customer requirements,

arranged sales presentations, discussed and prepared proposals. Increased territory base by 25% each year.

Utilized ACT, D&B Reports, Crain Business and the Chambers of Commerce in Detroit to identify and prospect

potential customers. Built strong professional relationships with customers through effective communication

and need analysis.

Notable achievements included:

• Achieved a sale of $109K in January 2005

• Systems Specialist of the Month, January 2005

• Rookie of the Month, January 2004

EDUCATION

Master of Business Administration

Baker College - Flint, MI

2007

Bachelor of Arts in English

University of Detroit Mercy - Detroit, MI

2002

Contact this candidate